Telemarketer Position

For over forty years, Maintenance, Inc. & Subsidiaries has developed and refined our procedures to provide the finest in personalized, professional cleaning while serving as stewards for your janitorial dollars.

Duties include:

• Make outbound calls to a list of prospects provided by Employer to set quality appointments.
• Initiate conversation by promoting and creating interest in services.
• Have product / service knowledge. Communicate benefits and value to potential customers.
• Learn scripted presentation to ensure consistent message and adherence to marketing strategies.
• Objection handling-skilled at addressing concerns, overcoming objections, and maintaining a positive conversation.
• Responsible for accurately recording and updating prospects and customer information in CRM system. This will help rack leads, trends, and facilitate future marketing efforts.
• Meeting or exceeding performance metrics and sales targets.
• Keeping track of contacts as well as those that don’t want to be contacted in the future.
• Completing customer surveys to obtain information about potential customers.

• Excellent time management and organizational skills.
• Reliable, flexible, and proactive.
• Creativity and good communication skills, verbally and written.
• High proficiency in Microsoft office applications.
• Work independently.
• Articulate and upbeat telephone presence.
• Excel spreadsheet creation and use.
• Ability to establish priorities.

This job reports to the Leslie Somerford