Client & Lead Manager
Listed on 2026-09-12
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Sales
CRM Systems & Management, Appointment Setter/ Scheduler, Inside Sales
Join the Mission to Change Lives — One Conversation at a Time
Client Experience & Lead Manager
At Dylan Cornelius Management, we help mid-career professionals and aspiring leaders accelerate their careers, find purpose, and create lives they love. We don’t just offer advice — we guide transformational journeys.
If you’re driven by service, excellence, and the belief that every client interaction is an opportunity to change a life, we’d love to meet you.
About the RoleYou’re the first voice our future clients will hear. As our part‑time Client Experience & Lead Manager, you’ll play a pivotal role in transforming curiosity into clarity, and uncertainty into momentum.
You’ll handle inbound and outbound calls, screen leads, manage inquiries across platforms like Yelp, Google, and Linked In, and guide people to their next best step — whether it’s booking a session or exploring our services.
You’ll also contribute to lead nurturing, Word Press article writing and distribution, and social media posting and interaction, ensuring our voice is consistent and helpful across all touchpoints.
Type: Part-Time, Remote
Estimated Load: 5–15 hours/week
Reports To: Founder
Key Responsibilities- Manage inbound and outbound calls from platforms like Google, Yelp, Linked In, Facebook, Instagram, and our website
- Conduct call screening to direct leads, clients, and sales/marketing inquiries appropriately
- Guide potential clients to the right next step: scheduling link, intake form, or program sales page
- Maintain clear, updated records of all interactions in Keap CRM
- Monitor and manage Yelp lead inquiries and ensure timely, thoughtful follow-up
- Publish and share Word Press articles across relevant channels
- Assist with social media posting and interactions, including inbound/outbound communication
- Collaborate with the team using Asana and Confluence
- Love helping people but are also focused on outcomes
- Can follow a process and think on your feet
- Are confident and compassionate on the phone
- Work independently with high accountability
- Are comfortable with CRM systems, scheduling links, and basic online tools
- Keap CRM + Scheduling
- Asana + Confluence
- Gmail, Zoom, VOIP or phone service
- Part-time, flexible remote role (US time zones)
- Hours available 7:00 am – 10:00 pm across US time zones
- Competitive hourly or retainer-based compensation
- Optional bonus for converted five-star prospects
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