Sales Coordinator

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Every day in 25 countries, we (9,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants to the tech industry, from the IoT to aerospace.

By Joining Fives, you'll become an entrepreneur who is involved in the design and management of the project from start to finish. Come and work with a group of passionate women and men, proud to be pioneers and above all proud to make the world move forward.

Legal Entity:
Fives Intralogistics Corp.

Country:
United States

State:
Kentucky

Job Family:
Aftermarket and Services

Job Type: Permanent position

Work Location:

Hybrid

Compensation:

DEPARTMENT : SERVICES

FLSA STATUS : EXEMPT

REPORTS TO: DIRECTOR OF SERVICE SALES

POSITION SUMMARY

Fives Intralogistics Corp. is seeking a customer-focused and detail-oriented sales professional to support the Service Sales Team by managing administrative tasks, handling incoming client inquiries and processing orders, maintaining customer databases (CRM), and acting as a liaison between sales representatives and clients. Reporting to the Director of Service Sales, the Sales Coordinator is responsible for ensuring smooth sales operations, assisting with proposal preparation, generating sales reports and tracking performance metrics, building relationships, and providing administrative support to account managers.

The ideal candidate is an organized, proactive communicator who acts as the backbone of the sales team. Key traits include proficiency in CRM software, strong customer relationship management, exceptional verbal/written communication, problem-solving skills, and the ability to manage multiple priorities efficiently. Beyond the primary coordination responsibilities, you will be expected to manage high-volume data, maintain accurate records, and coordinate schedules without being overwhelmed.

We are looking for a goal-oriented and resilient professional who is driven to achieve team goals and maintain motivation in a high-pressure, fast-paced environment.

• Integrity – Is open, honest, and committed to giving the straight story every time – even when not good.
• Ownership – Takes full, personal, individual, responsibility for their actions and work.
• Innovation – Creates a culture of relentless improvement of products and processes to make every day better.
• Service – Serves our clients, families, communities, and most of all, our people who are empowered to and safe in making decisions and taking actions that dare to make us better.

Serve as the ‘backbone’ of the Service Sales Team, actively managing day-to-day coordination of administrative logistics, CRM data, and internal communications so that sales representatives can focus entirely on closing deals and hitting revenue targets. Responsible for the following:

• Administrative Support:
  Process orders, manage meetings and schedules, manage documentation storage (proposals, quotations, estimates, folder structure), and assist in the preparation of sales contracts or proposals.
• Sales Coordination:
  Prepare, update, and maintain standard service offerings to align with customer requirements and internal process updates. Track and manage the renewal process for Service Level Agreements (SLAs) to ensure timely follow-up.
• Cross-Functional Collaboration:
  
  Coordinate sales kickoff meetings to ensure alignment between internal Sales, Project Management, and Procurement teams. Participate in client meetings to support sales deals and assist with issue resolution. Attend other sales process…