Inside Sales Representative

Who We Are:

Thank you for your interest in Mueller Water Products, Inc. For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.

Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations.

By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.

Are you an individual looking to flourish as an inside sales professional? Would you like to be part of a company involved in the transmission of clean drinking water for more than 160 years? Mueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an immediate opening for an Inside Sales Representative in the Chattanooga, Tennessee area.

Mueller ensures one of the world’s most precious resources, clean drinking water, reaches millions of people on a daily basis. Come be a part of something that sustains and enriches the lives of every human being.

• Assess and address external customer needs by providing stock checks, expedites, technical support, order history-tracking shipments and product applications/limitations.
• Analyze customer requirements and develop proposals that best meet the needs of our customers.
• Provide support needed to resolve customer complaints and issues including all paperwork and follow up until process is complete.
• Act as liaison between outside sales representatives/customers and various plants.
• Work closely with Planners and Manufacturing Department to provide current information on lead times.
• This position reports to the Inside Sales Manager.

• Must be customer-oriented and have the ability to make quick decisions in a professional and confident manner
• Prepare quotations and submittals for the outside sales reps and customers
• Demonstrated organizational and time management skills
• Technical/Mechanical background to interpret specifications, build documents and respond to customer questions and concerns.
• Strong attention to detail to identify discrepancies and research skills to locate documents to confirm findings.
• Intermediate computer experience required with ability to quickly learn and navigate new computer programs.
• Strong written and verbal communication skills
• Strong time management skills
• Strong analytical mindset
• Ability to effectively work in a team setting.
• Knowing role on team, based on project/task
• Demonstrated ability to follow Standard Work processes on a daily basis

• 2+ years of customer service and/or inside sales experience
• Strong experience in mainframe programs that include inventory control – such as AS400/JD Edwards (JDE)
• Previous work experience or other activities demonstrating the requirement of a strong communications background

• Proficient with Microsoft Office and Adobe Acrobat
• Work experience in a manufacturing environment a plus
• Experienc…