National Account Execuive
Listed on 2026-09-10
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Sales
Business Development, Account Manager, B2B Sales, Client Relationship Management
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years.
Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do.
If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
Primary Responsibilities- Conduct sales presentations to groups and/or individuals
- Develop and follow a specific call agenda and enter calls and expense records timely
- Provide timely and accurate information on rates and rate changes, improvements and enhancements in company service, new service offerings, new points serviced and account pricing when appropriate
- Handle complaints expeditiously through appropriate channels
- Coordinate and manage customer service requirements with their national account coordinator
- Design solutions for specific customer transportation requirements and challenges
- Analyze monthly account revenue as compared to account revenue goals
- Schedule the time and make an effort to keep in frequent contact with your accounts in accordance with their potential and the company’s share of their business
- Plan each weekly itinerary for the most cost/time effective and efficient coverage of the territory
- Maintain records of assigned accounts, prospects and direct customer mailing lists
- Initiate sales leads and answer assigned leads promptly
- Promote company policies and the value proposition of Old Dominion’s service products
- When required and/or appropriate, provide timely account updates to Senior Management
- Consistently pursue new national account opportunities
- Coordinate strategic account development efforts with Field Sales and Operations
- Conduct Service Center and Corporate Office tours with existing and potential clients
- Coordinate collections efforts with Accounts Receivable team
- Facilitate claims resolution when required
- Schedule and complete regular customer centric entertainments
- Education:
Bachelor’s degree in Business or related field preferred - Experience:
7 years of business to business sales experience in the transportation industry - Comprehensive understanding of company history, policies, organizational structure, pricing, and tariff rules, and company scope of operations and service capabilities
- Knows our competitors’ services and policies, markets, and channels of distribution
- Strong interpersonal and relationship building skills
- Excellent verbal and written communication skills
- Demonstrate proficiency with Microsoft Excel, Word, PowerPoint, and Salesforce
- Monday,Tuesday,Wednesday,Thursday,Friday
Shift:
- Shift and hours to be determined. Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
As a Full Time member of our Family, you and your family are eligible to receive:
- Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers.
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified…
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