Client Director

Client Director Posting Details Job Details Description

Collide, part of the Propelis Group, provides brand activation solutions across print, promo, digital and fabrication, supporting large and small brands around the world from brand creation to implementation.

POSITION SUMMARY:

The Client Director leads deep, consultative relationships with senior-level client and agency contacts. This role acts as a trusted advisor to clients and the broader project and account teams. The Client Director applies a deep understanding of the Company's and the client's industry, business, and products and translates client needs into opportunities to sell additional solutions and drive revenue growth within assigned client accounts.

This role ensures the smooth production of campaigns, from briefing designers and copywriters, to managing budgets and directing a dedicated account and project management team.

JOB RESPONSIBILITIES:

• Directs senior-level relationships with clients and key agency players. Establishes trusted advisor relationships in which clients and colleagues seek out advice and counsel.
• Acts as a strategic partner to assigned clients by demonstrating a deep understanding of their market and business sectors and their specific challenges and opportunities. Provides thought leadership, insights, and perspectives that support client initiatives and align services and solutions with client needs.
• Maintains existing business relationship with assigned clients by staying closely connected to internal project teams, monitoring progress of ongoing client projects and helping to address and resolve any issues or problems.
• Analyzes the profitability and growth of assigned client accounts through KPIs and other metrics; utilizes data in decision-making to maintain or improve account portfolio performance.
• Seeks to increase revenue by translating assigned client's challenges into opportunities to sell additional products and services across the company portfolio and drive revenue growth within the location.
• Leads the development and delivery of innovative proposals to capture both account growth and new business opportunities.
• Leverages strategic positioning with client to participate in the Strategic Account Planning (SAPs) process.
• Develops and executes targeted “white space” opportunities for greater penetration of the client’s marketing spend through selling adjacent services or expanding into new client product lines.
• Ensures client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients’ objectives and expectations.

• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Identifies and pursues new business opportunities within target markets by building relationships with prospective clients, uncovering unmet needs, and positioning company capabilities to drive pipeline growth and new revenue generation.
• Collaborates with cross-functional teams to support business development efforts, including networking, lead generation, pitch participation, and the development of tailored solutions that align with prospective client objectives and market opportunities.
• Additional duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree in Sales, Marketing or related field
• Advanced degree (MBA, Master’s) preferred
• 8+ years progressive experience; or equivalent combination of education and experience
• 5+ years in a leadership role (direct or indirect)
• Periodic travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting,…