Sales Development Specialist NORTAM

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CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

Itsa journey on which you rise.

The Sales Development Specialist is responsible for generating new business opportunities and supporting existing customers within the Event Logistics business. The role focuses on proactive sales activity, customer relationship management, preparing quotations, identifying customer requirements, and driving revenue growth. Working closely with customers, operations and sales teams, the position ensures excellent service delivery, contributes to sales targets, and supports long-term customer retention through effective account management.

• Generate new business opportunities through proactive outbound sales activity
• Build and maintain strong relationships with existing and prospective customers
• Prepare and follow up on customer quotations and sales enquiries
• Identify customer needs and recommend suitable services and solutions
• Maintain accurate customer and sales records within internal systems
• Work closely with operational teams to ensure smooth service delivery
• Achieve individual sales targets and contribute to team objectives
• Support customer retention through regular communication and account management

• High school diploma or equivalent required
• Associate’s or bachelor’s degree in business, Sales, Marketing, or a related field preferred
• Additional sales, customer service, or CRM system training/certifications
• Experience using CRM systems or similar sales/customer management tools
• Experience of working within the Event, Tradeshow Logistics industry
• Previous experience in a customer service, telesales, or inside sales environment
• Experience working towards targets or KPIs in a fast-paced, customer-focused role
• Basic understanding of sales processes, including lead handling, quoting, and follow-up
• Ability to accurately input, manage, and interpret data within CRM or sales systems
• Clear and confident verbal communication skills with the ability to engage customers professionally
• Strong listening skills to understand customer requirements and respond appropriately
• Effective written communication for emails, quotations, and internal updates
• Ability to build rapport and maintain positive relationships with customers

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of…