Account Executive - Services & Software Buying Programs

The application window is expected to close on: 09/27/2026

This role has required travel to Pittsburg, PA 1-2 times a month. They will also have an expectation to be at the client site 1-2 times a week at minimum in the DC/MD/VA area.

Join a specialized sales team dedicated to driving growth through Cisco’s Services and Buying Program solutions across a diverse portfolio of accounts. We serve as the chief strategists for customer outcomes, integrating professional services and multi-architecture enterprise agreements into the broader Cisco ecosystem. Our team operates at a high level of complexity, collaborating cross-functionally with product sales, delivery, and Customer Experience (CX) partners to ensure long-term value realization.

We thrive in a strategic environment where we manage long-term relationships and high-value deal cycles that typically span over 24 months. It is an exciting time to join us as we lead the transition to recurring revenue and help customers achieve their evolving business objectives.

• Lead complex, high-value sales opportunities by crafting tailored service solutions and negotiating terms independently with senior customer stakeholders.
• Drive incremental value and recurring revenue growth through the identification, pricing, and closure of multi-architecture enterprise agreements.
• Align customer business goals and financial needs with Cisco’s lifecycle and professional services portfolio to ensure successful long-term outcomes.
• Utilize data-driven insights and market trends to identify customer pain points, derive accurate forecasts, and reshape decision criteria.
• Orchestrate cross-functional account planning and knowledge sharing to expand service penetration and maintain a robust sales funnel.

• 7+ years of related experience with a Bachelor’s degree, OR 4+ years of related experience with a Master’s degree.
• Experience managing complex sales cycles with an average deal length of 24 months or more.
• Proven track record of handling variable deal sizes ranging from $50K to over $1M.
• Experience in opportunity development and closing multi-architecture enterprise agreements.
• Proficiency in driving both new business and renewal upsells within a recurring revenue model.

• Ability to influence and build strong relationships with account managers, specialists, and channel partners.
• Deep understanding of lifecycle selling, professional services, and premium service attach strategies.
• Skill in navigating the "paper process" and engaging directly with Economic Buyers and IT executives.
• Experience using analytical tools and market insights to develop competitive positioning strategies.
• Strong consultative approach to discovery, using probing questions to synthesize customer challenges into transformative solutions.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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