Head of Sales Operations

Role Overview

• The Sales Team Lead is a hands-on management role responsible for generating new business while leading and developing a small team of sales representatives. This position is ideal for a proven sales professional who leads by example, establishes credibility through personal selling success, and enjoys coaching others to achieve their goals.
• Working closely with sales leadership, the Sales Team Lead will help drive team performance, improve sales processes, and contribute to the continued growth of the organization. As the business expands and the role evolves, there is an opportunity to transition into a broader sales leadership and sales support position focused on building scalable systems, processes, and operational excellence.

• Lead, coach, and develop a small team of sales representatives through regular one-on-one meetings, performance feedback, and ongoing support.
• Generate new business by prospecting, qualifying, and closing sales opportunities.
• Build and maintain strong relationships with prospective and existing customers.
• Consistently achieve individual sales goals while serving as a role model for the sales team.
• Monitor individual and team performance, providing accountability and guidance to achieve sales objectives.
• Partner with sales leadership to develop and implement strategies that improve team effectiveness and revenue growth.
• Assist with onboarding and training new sales team members.
• Identify opportunities to improve sales processes, workflows, and customer experience.
• Utilize CRM and sales tools to manage pipelines, forecast sales activity, and maintain accurate reporting.
• Contribute to the development of scalable sales systems and best practices as the organization grows.