Membership Development Manager

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Full Time Boston, MA, US

Salary Range: $80,000.00 To $90,000.00 Annually

The 'Quin House is a multi award-winning modern private social club in Boston’s Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.

A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

The Membership Development Manager is a pivotal role in driving membership growth for the club. This position focuses on creating strategic partnerships, developing innovative outreach campaigns, managing administrative tasks, and fostering a vibrant member community that aligns with the club’s mission and values. The ideal candidate will combine exceptional sales acumen with a passion for relationship-building and a deep understanding of luxury market dynamics.

This comprehensive role blends strategic sales efforts, community engagement, administrative tasks, and innovative outreach to drive the club's growth and ensure a vibrant member experience.

• Goal-oriented and results-driven approach.
• Customer-focused with the ability to anticipate and meet member needs.
• Analytical mindset with strong strategic thinking abilities.
• Team-oriented and capable of leading collaborative initiatives.
• Deep understanding of the luxury market and the needs of affluent clientele.

• Develop and execute targeted strategies to attract high-caliber members aligned with the club’s ethos.
• Identify and cultivate prospective members through research, outreach, and strategic partnerships with organizations, businesses, and community groups.
• Conduct membership presentations, tours, and interviews to prospective members, delivering a compelling value proposition.
• Host and participate in events and networking activities to promote the club and its membership offerings.

• Build and maintain strong relationships with members to enhance satisfaction and drive retention.
• Network with influential individuals and organizations to generate quality referrals and foster a robust community.
• Collaborate with internal teams to create and support member engagement initiatives, including events, meetups, and mixers.

• Partner with the Marketing team to create and implement compelling campaigns that highlight the club’s unique features.
• Represent the club at industry events, trade shows, and community engagements, upholding its brand identity and values.
• Develop innovative marketing collateral and communication strategies to attract and retain members.

• Monitor membership trends, including recruitment and retention metrics, to inform strategy.
• Prepare regular reports on sales performance, membership growth, and market trends.
• Utilize CRM tools to maintain accurate records of membership data, sales activities, and campaign outcomes.

• Conduct market research to identify target demographics and trends in the luxury/social club industry.
• Contribute to the continuous improvement of membership processes and offerings.

• Maintain and update membership databases, ensuring accuracy and accessibility.
• Handle routine…