Tasting ROOM HOST - Part-Time

Matthias son Wines is seeking a Tasting Room Host who is passionate about gracious hospitality, sales, and wine education while working in a team environment.

We are currently interviewing for a part-time position. Please include your availability in your cover letter.

SCOPE OF DUTIES:
Assist Tasting Room Manager in conducting all winery hospitality and DTC sales functions.

• Host tastings both in person and virtually
• Create and maintain an environment of warm hospitality
• Represent the Matthias son brand with integrity
• Stay up-do-date on all winery and vineyard practices as well as technical information of all wines
• Maintain high standards of cleanliness in both outdoor and indoor TR areas
• Restock wine and packaging materials, as necessary
• Perform all daily set-up and break-down responsibilities
• Support other TR team members as needed during transitions through daily tastings
• Develop basic understanding of reservation system (Tock) and POS system (Commerce7)
• Answer winery phone and emails

• Enter orders into POS system accurately per TR and fulfillment house standards
• Remain up to date and knowledgeable about current offerings

• Work with the team to reach wine club enrollment goals
• Send hand written thank you notes for new club sign ups
• Assist with coordinating ongoing wine pick ups
• Help with all aspects of wine club events, including planning, setting up, breaking down, hosting during the events, etc. (we host a few large weekend events per year)

• Help with miscellaneous projects, including cellar work, cleaning, administration, etc. as time allows
• Assist with picking up of wine from our warehouse and delivery to local restaurants/customers

• Must be willing to work weekends
• Must be flexible:
  We are a small team, so the responsibilities of this position are somewhat fluid and can change as events around us change
• Transparency:
  Communicate openly and regularly with management
• Approach both customers and Matthias son teammates with respect, humility, and kindness
• Must be at least 21 years of age
• Must have a valid drivers license and be insurable under the company auto insurance policy

Compensation: base hourly $ 24-$ 26/ hour plus gratuities and sales commission

Matthias son Family Vineyards is committed to diversity and inclusion. All visitors, vendors, customers, and employees will be treated equally, respectfully, and with a warm welcome of gracious hospitality, regardless of race, color, religion, sexual orientation, gender identity, national origin, age, or ability.