Sales Manager - North America

MST is seeking an experienced and commercially driven Sales Manager - North America to lead regional sales operations, drive revenue growth and expand market share across the region.

This is a key leadership role responsible for leading a regional sales team, strengthening customer relationships, maintaining pipeline discipline and ensuring MST continues to deliver high-value technology solutions to mining and industrial customers.

The role requires a balance of strategic sales leadership and hands-on customer engagement. You will lead by example through direct involvement with a limited number of key strategic customers, while enabling the broader sales team to deliver strong commercial outcomes.

Key Responsibilities

In this role, you will:

• Lead, coach and develop the North America sales team to achieve regional growth targets
• Drive sales strategy and execution across underground, surface, coal and hard-rock mining markets
• Maintain direct ownership of up to two key strategic customer relationships, with selective involvement in other strategic opportunities where required
• Lead by example through disciplined account management, customer engagement and commercial follow-through
• Own regional sales pipeline management, CRM accuracy, forecasting and reporting
• Identify and pursue new business opportunities, including greenfield projects, expansion opportunities and aftermarket upgrades
• Build and maintain strong executive-level customer relationships to increase retention and wallet share
• Collaborate with Product, Engineering, Marketing, Service, Operations, Supply Chain and Komatsu entities to align customer needs with MST solutions
• Support effective order processing and fulfilment through ERP and B2B platforms
• Monitor customer orders, address delivery issues and champion customer advocacy
• Position MST's HELIX-enabled solutions and broader technology offering to deliver measurable customer value
• Ensure all sales activity is undertaken in line with MST's values, safety expectations and commercial priorities

About You

You are a practical and results-driven sales leader with strong experience in mining, heavy industry, industrial technology or a related technical sales environment.

You will bring:

• Proven sales leadership experience, ideally within mining, heavy industry or industrial technology
• Demonstrated ability to lead and coach sales, business development or account management teams
• Strong key account management experience, including executive-level customer engagement
• A track record of achieving revenue growth and delivering against sales targets
• Strong commercial discipline across pipeline management, forecasting, CRM use and account planning
• Experience with ERP and CRM platforms, such as SAP, Pronto or Salesforce
• Confidence selling technology-based solutions, ideally across communications, telemetry, fleet management, asset tracking or digital mining solutions
• Strong negotiation, communication and stakeholder management skills
• The ability to collaborate effectively across global and cross-functional teams
• A proactive, accountable and customer-focused approach
• Willingness to travel regularly across the USA, Canada and internationally as required

A qualification in Business, Engineering or a related discipline will be highly regarded.

Must be authorised to live and work in the US.

Why Join MST?

At MST, you will be part of a global technology business delivering mission-critical solutions that support safety, productivity and operational performance in some of the worlds most challenging mining environments.

You will have the opportunity to:

• Lead a regional sales function with meaningful growth potential
• Work with established and emerging mining customers across North America
• R…