Third Party Account Manager

About the Role

We’re looking for experienced Third Party Account Managers with a strong background in Non-QM lending to support our broker and correspondent partners from submission through funding. In the Third Party world, Account Managers are often the engine behind every successful Non-QM transaction, ensuring all conditions are cleared, files are accurate, and pipelines move swiftly. If you bring 5+ years of Non-QM or account management experience and thrive in a fast-paced, partner-first environment, we’d love to have you on our team.

• Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.
• Review loan packages to ensure they meet submission standards and program guidelines.
• Collect, review, and validate documentation related to income, assets, credit, and disclosures.
• Maintain accurate and up-to-date status in the LOS.
• Respond to internal QC or audit findings post-close.
• Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.
• Identify process efficiencies and contribute to continuous improvement within the Third Party channel.
• Other related duties as assigned.

• Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products
• Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.
• Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.
• Clear, confident communication and the ability to build strong broker relationships.
• Familiarity with LOS platforms and a passion for operational efficiency.
• Self-starter who thrives in a high-volume, deadline-driven environment.
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required time frames.
• Promptly report any suspected security incidents or suspicious activity to the Security team.
• BA/BS preferred but not required.
• Base Compensation Range: $22.85 -$34.27/hr

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  
  Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  
  Employer-paid life and disability insurance
  11 observed holidays and PTO plan
  
  Up to 12 weeks of paid family leave
  
  Continuing education reimbursement

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Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The Third Party Account Manager position at Figure Lending pays $22-34/hour
. Compensation may vary based on experience and location.

The Third Party Account Manager role at Figure Lending is based in Charlotte, NC
. Check the job description for any remote or hybrid options.

This Third Party Account Manager role is associated with the following skills and technologies:

• Operations
• Customer Support
• Full Time
• Web3

Read the full job description above for the complete list of requirements.

Figure Lending is hiring this Third Party Account Manager as a full time position.