New Home Guide Rocky River

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Effectively use the Sales Process
• Meet and greet prospects
• Register all traffic
• Source all traffic
• Demonstrate in accordance with company policies using the sales process scripts
• Assist prospects in their search for a home
• Assist in creating agreements for prospects to sell homes
• Assist in the implementation of policies and procedures for the Sales Department and any related policies and procedures that affect other departments relating to the Sales and Marketing Department.
• Operate model center consistent with company procedures
• Prepare sales center for opening daily
• Maintain community appearance. If an item cannot be maintained by NHG, report it through the proper channels
• Conduct broker meetings, at a minimum of once per month
• Review purchase agreements prior to submission
• Communicate effectively with purchasers through the purchase process
• Foster relationships with purchasers to increase referral rates
• Assist in driving traffic to the community
• Provide direction/insight to the Marketing Department
• Shop competition and perform market studies to assess competition, pricing, marketing, and target market

REQUIRED JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of construction, subcontracting, and customer service
• Understanding of sales, marketing, capital budgeting, acquisitions, entitlements, and land development
• Excellent analytical, creative thinking, leadership, problem-solving, interpersonal, negotiation, organizational, project management and time management skills
• Manage multiple priorities in a timely and professional manner with strong attention to detail with limited supervision
• Read and interpret financial reports, market comps, engineering reports, construction documents and specifications, contracts, owners’ association documents, and other related work documents.
• Ability to learn and use customer relationship management software and any other company-based systems
• Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point)
• Effectively and professionally communicate (in oral and written form) with internal and external customers
• Demonstrate commitment to integrity, company values, customer-focus, and established policies and procedures
• Display professional appearance and manner
• Bilingual is a plus, but not a requirement