Virtual Account Manager - Healthcare

CONNEXIO Health is a growing healthcare commercialization partner that helps medical device, diagnostic, and pharmaceutical manufacturers bring solutions to market through experienced virtual sales, education, and support teams. With more than 26 years of experience building remote commercial programs, we combine people, process, and technology to help our clients reach healthcare professionals and improve product adoption.

We are seeking a motivated Virtual Account Manager to educate healthcare professionals, support product utilization, and build lasting relationships with healthcare providers, prescribers, and customers across acute and post-acute care settings. The Account Manager will support a diverse portfolio of healthcare products, including wound care, medical devices, dental products, infant formula, and other healthcare solutions, by providing product education, identifying customer needs, and delivering consultative support.

This remote role is ideal for a consultative sales professional who is comfortable engaging healthcare professionals virtually, managing a sales pipeline, identifying opportunities for growth, and delivering a high-quality customer experience. The successful candidate will build trusted relationships with key stakeholders, understand clinical and customer needs, and effectively communicate the value and appropriate use of products across a variety of healthcare environments.

At CONNEXIO Health, you will join a flexible, virtual work environment with a comprehensive benefits package and the opportunity to support healthcare solutions that matter.

Compensation and employment details will be discussed during the interview process and may vary based on experience, qualifications, location, and client needs.

The Virtual Account Manager will serve as a remote sales and education resource for healthcare professionals across a variety of healthcare products, including wound care, medical devices, dental products, and infant formula.

The position is a 6-12-month temporary project, and continuation beyond the pilot period will depend on the program's success and ongoing business needs. In this role, you will help prescribers understand product use, identify appropriate patient opportunities, support adoption, and maintain productive customer relationships. You will be responsible for meeting activity and sales goals while documenting interactions accurately and following established client and program expectations

• Execute inbound and outbound sales activities using phone, video, email, text, live chat, and other approved communication channels.
• Build and maintain relationships with prescribers, customers, and key contacts in acute and post-acute care environments.
• Qualify leads, manage follow-up activity, overcome objections, and close opportunities within an efficient sales cycle.
• Support prescription activity and product utilization by providing timely, professional education and follow-up.
• Collaborate with management to execute business plans, meet sales and volume targets, and continuously improve program performance.
• Maintain an active pipeline of prospects and customers, including scheduled follow-up calls, campaign outreach, and inbound inquiries.
• Meet defined activity expectations, such as education sessions, calls, decision-maker contacts, opportunities opened, and sales closed.
• Document all customer activity accurately in the CRM, including contact details, notes, opportunities, next steps, and scheduled actions.
• Conduct virtual education sessions through video with healthcare professionals on product use, disease-state context, patient selection, and best practices for patient adoption.
• Adapt communication and solutions to customer…