Service Advisor | Thousand Oaks Area Regional

Description

This is a general application for Service Advisor openings across Swickard's Thousand Oaks area dealerships. There is no specific position available at this time. Qualified candidates will be contacted as opportunities arise.

• OUR THOUSAND OAKS BRANDS INCLUDE: Mercedes-Benz, Lexus, Land Rover, Chevrolet, Buick, GMC, Cadillac, Acura, Honda

• You're a clear, composed communicator who builds guest trust naturally -- through honest recommendations, accurate estimates, and following through every time
• You come from service advising, hospitality, sales, or another guest-facing role and you're ready to build a high-earning advisory career at a hospitality-first automotive group
• You're open to what's next and want to be in conversation with Swickard before a specific opening arises

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea:
do right by people, every time.

We operate multiple dealerships across the Thousand Oaks area -- representing Mercedes-Benz, Lexus, Land Rover, Chevrolet, Buick, GMC, Cadillac, Acura, and Honda. When Service Advisor openings arise at any of our stores, we want qualified candidates ready to move. No automotive experience required -- we hire for communication skills, hospitality instinct, and follow-through, and train the brand knowledge. If you're a guest-facing professional in or open to this market, we'd like to start the conversation now.

• Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery
• Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations
• Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest
• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
• Identify and present additional service recommendations that protect guest safety and vehicle performance
• Deliver a consistent, professional guest experience that keeps people coming back

• No automotive experience required -- service advisor, hospitality, sales, or any guest-facing background welcome
• Clear, composed communicator -- able to explain service needs in plain language and follow through without gaps
• Organized and accurate under the pace of a busy service operation
• Self-motivated with a genuine drive to serve people well and grow your earnings
• Valid driver's license with a clean driving record

• OTE of $40,000 - $100,000+ annually -- specific to each store and opening
• Paid OEM manufacturer and product training from day one
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong advisors grow into senior advisor and service management roles at Swickard
• Employee vehicle purchase and service discounts

• Nine brands across one of Southern California's most established communities -- the widest portfolio in our network means the most variety and the most consistent service advisor openings
• Thousand Oaks guests are loyal and community-oriented -- service advisors who take care of them earn…