VP, Salesforce Solutions

The VP, Salesforce Solutions is a senior pre-sale and solutioning leader within Merkle’s Data Driven Marketing (DDM) business unit, bringing to bear the full depth of Merkle’s Salesforce ecosystem (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, Agentforce, and emerging Salesforce innovations), along with our core Data Engineering and Merkury capabilities to solve client and prospective client business challenges in ways that drive measurable CX and commercial outcomes.

This role connects platform expertise, business strategy and client discovery to frame business challenges in ways that inspire compelling — and credible — solution architectures. The candidate must be capable of operating as a trusted strategic partner to senior and C-level client stakeholders while leading internal multi-disciplinary pursuit teams toward differentiated, winnable proposals.

Note:

This is NOT a delivery or implementation role. It is the strategic advisory role that shapes whether Merkle wins the work and ensures that the recommended platform approach and scope are aligned with client objectives and Merkle’s capabilities.

This position is aligned with Merkle’s Solutions & Alliance Practice and embedded within the Data-Driven Marketing (DDM) practice which carries revenue and gross margin accountability across a portfolio of data, identity, AI, and Mar Tech engagements. DDM operates at scale — with a $150M+ revenue base, a proprietary identity platform (Merkury), and established partnerships with Salesforce, Snowflake, and Tealium.

The VP, Salesforce Solutions will own the pre-sales solutioning function for Salesforce multi-cloud and Agentforce solutions — working in close partnership with account leaders, sellers, and delivery architects to shape and win complex, multi-workstream engagements. This role will interface directly with VP and C-suite executives across client organizations, requiring sophisticated business acumen, Salesforce platform fluency, and the ability to bridge Salesforce capabilities into client business outcomes.

This is a named, visible practice leadership role with direct accountability to pipeline contribution and win rate for Salesforce-anchored opportunities within DDM.

The VP, Salesforce Solutions is responsible for ensuring that every Salesforce Cloud pursuit Merkle enters is shaped with precision, differentiated with depth, and positioned to win. This role is essential for:

• Owning the solutioning process for Salesforce and Agentforce pursuits — from initial discovery through final proposal — ensuring that every architecture recommendations are aligned with client business outcomes, commercially defensible, and directly responsive to the client’s stated and unstated business objectives.
• Developing and maintaining Merkle’s strategic and technical point of view on Salesforce Cloud ecosystem, including how different Salesforce clouds integrate and where Merkle creates differentiation.

• Serving as Merkle’s senior technical authority in client-facing pursuit settings, translating Salesforce capabilities and trade-offs into business-relevant narratives, building confidence with VP and C-suite stakeholders, and establishing credibility for long-term advisory relationships.

• Collaborating with Salesforce’s partner and co-sell teams to position Merkle as the preferred SI for multi-cloud and Agentforce implementations — participating in joint GTM planning, maintaining best-practice currency, and representing Merkle in partner-facing forums and events.
• Building and maintaining a library of repeatable pre-sales assets — architecture frameworks, discovery…