Account Specialist

Overview

Our client is entering a pivotal moment as they prepare for commercialization. We are seeking a driven and customer-focused Account Specialist to execute in the field and drive commercial performance across a defined territory. This individual will be responsible for engaging healthcare providers, building strong customer relationships, and delivering on commercial objectives.

Working closely with cross-functional partners, you will play a critical role in supporting product launches, driving adoption, and ensuring patients gain access to innovative therapies.

Key Responsibilities:

• Execute territory business plans to achieve and exceed sales goals.
• Develop and maintain strong relationships with healthcare providers and key stakeholders.
• Drive product adoption through effective customer engagement and education.
• Navigate complex patient pathways and support access to therapy.
• Partner with Market Access, Strategic Accounts, Patient Services, and Medical teams to optimize customer and patient outcomes.
• Support launch execution, including pre-launch planning and post-launch adoption strategies.
• Leverage insights from the field to inform strategy and improve execution.
• Maintain a high level of product, disease state, and market knowledge.
• Ensure compliance with all regulatory and company policies.

How You Work:

• You think in systems, not silos.
• You balance rigor with speed, knowing when each matters most.
• You hold a high bar for performance, quality, and accountability.
• You collaborate deeply but act with ownership and urgency.
• You are passionate about building strong customer relationships and driving impact for patients.

• 5+ years of direct sales experience in rare disease, CNS, or specialty pharmaceuticals.
• Deep understanding of complex patient pathways and specialist prescriber dynamics.
• Participation in a recent product launch highly preferred, including familiarity with pre-launch planning and early market execution.
• Experience with formulary access strategies and early market penetration tactics.
• Experience selling into hospital systems, IDNs, and institutional accounts is a strong plus.
• Understanding of specialty pharmacy and hub services models.
• Demonstrated track record of strong, consistent performance against quota and territory goals.
• Evidence of execution against target metrics with year-over-year improvement.