Agency Relationship Representative - MA​/NH

Current job opportunities are posted here as they become available.

Please note, this role requires approximately 75% travel within Massachusetts and New Hampshire. Candidates must reside in either state. A company vehicle will be provided.

At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits:

• Short-term disability, long-term disability, and life insurance coverage are provided at no cost
• Optional benefits include enhanced life insurance and critical illness plans
• 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
• Pension Plan
• Company-wide short-term incentive plan

• Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
• 7 days of paid sick leave
• 10 paid company holidays
• Personalized paid time off after 3 years!

• Access to 26 Sessions with Better Help for you and up to 5 dependents - at no cost!

• Medical, dental, and vision coverage options begin on the first day of employment
• Health Savings Accounts (with generous employer contribution) are available

The Agency Relationship Representative is responsible for building and strengthening relationships with independent insurance agencies while driving profitable growth across Personal Lines and Commercial Lines within an assigned territory. Serving as the primary field representative for the territory, this role partners with internal underwriting and claims teams as well as agency personnel to identify growth opportunities, promote company products and capabilities, and deliver an exceptional agency experience.

The Agency Relationship Representative will:

• Develop and maintain strong, professional relationships with independent insurance agencies throughout the assigned territory. Conduct regular in-person agency visits to strengthen partnerships and identify opportunities for profitable growth. Schedule and maintain a structured travel calendar with meetings coordinated in advance. Serve as the primary point of contact for agency partners by providing responsive service, education, and support. Represent the company professionally at agency meetings, networking events, and industry functions.
• Maintain accurate documentation of agency interactions, sales activities, and follow-up actions within the company’s CRM system. Prioritize agency visits based on strategic opportunities, business objectives, and growth potential. Consistently execute territory plans that align with company sales and profitability goals.

• Promote company products, underwriting appetite, programs, and value proposition to agency partners. Analyze agency production, profitability, and growth opportunities using company reporting tools. Develop agency-specific action plans to increase quote activity, new business production, and overall engagement. Identify opportunities to appoint and develop new agency relationships within the territory.

• Partner closely with Personal Lines and Commercial Lines Underwriting teams to support agency growth and deliver exceptional service. Coordinate joint agency visits with underwriting partners when appropriate. Share agency feedback, competitive intelligence, and market trends with internal leadership. Partner with Underwriting team and participate in regular Agency Reviews.

• Bachelor’s degree in Business, Marketing, Insurance, or a related field, or equivalent combination of education and experience.
• 3+ years of…