Internet Manager​/Acquisition Manager

• We are seeking a high-energy, results-driven Internet & Acquisition Manager to lead our digital sales and vehicle acquisition strategies. In this dual-focused role, you will be responsible for maximizing online lead conversion, driving showroom traffic, working service conversions, and proactively sourcing pre-owned vehicle inventory through our CRM.

  The ideal candidate possesses a deep understanding of automotive CRM systems, digital marketing, and the process of evaluating, negotiating, and purchasing vehicles directly from the public.

• Inventory Acquisition: Actively identify, engage, and negotiate with service guests and prior guests in our CRM to purchase high-quality pre-owned inventory. Manage the appraisal pipeline from digital valuation to physical inspection and acquisition close.
• Process & Accountability: Implement standardized digital sales workflows. Be accountable for strict key performance indicators (KPIs), including appointment set rates, show rates, and closing percentages.
• Digital Merchandising: Regularly inspect desktop and mobile website layouts for accuracy, checking that vehicle photos, pricing, specials, and descriptions are optimized for conversion.
• Market Analysis: Performance weekly mystery shopping of competitors to benchmark lead handling times, pricing strategies, and acquisition offers.
• Cross-Department
  
  Collaboration:
  
  Partner directly with the New and Used Vehicle Sales Managers to align acquisition strategies with current inventory gaps and market demand.

• Management
  
  Experience:
  
  
  Minimum of 1 year of Automotive Sales Manager experience is strictly required.
• Industry
  
  Experience:
  
  Minimum of 2 years of automotive retail experience, with a proven track record in Internet Sales , BDC Management, or Vehicle Acquisition.
• Technical
  
  Skills:
  
  Proficiency in automotive CRM software (specifically CDK/eLead) and standard inventory valuation tools (vAuto, KBB ) is highly preferred. Strong competence in Microsoft Office Suite.

Communication: Exceptional verbal and written communication skills with the ability to build immediate rapport with online clients and private sellers.

Lead Management & Conversion: Oversee the daily operations of incoming internet leads, ensuring 100% compliance with response time and quality playbooks. Monitor communication across phone, email, text, and chat.

• Problem resolution skills to realize excellence in all facets of the business.

• Respectful embrace of digital retailing, technology utilizationandcustomer service.

• Verbal, written and digital communication skills are preferred.

• Tenacity and persistence is essential.

• Extensive walking,climbing of stairs,driving vehicles,occasional lifting (