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Customer Experience Specialist - Part-Time

Job in Northern, Floyd County, Kentucky, USA
Listing for: Northsideautogreenville
Full Time, Part Time position
Listed on 2026-10-05
Job specializations:
  • Sales
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Benefits:
  • Employee discounts
  • Health insurance
Saturday Help Needed! Who We Are

At Northside Auto Sales, we do things differently.

We’re not a high-pressure dealership. We’re a process-driven, team-oriented environment focused on delivering a great customer experience first
—because when the experience is right, the sales follow naturally.

We’ve built a reputation for:

  • laid‑back, professional buying experience
  • Aggressively priced inventory sourced directly from private sellers
  • A team-first culture where everyone contributes to the win

We’re growing—and we’re looking for the right person to grow with us.

What This Role Really Is

This is not a traditional “salesperson” role
.

As a Customer Experience Specialist, your job is to:
  • Create a great first impression
  • Guide the customer through the early stages of the buying process
  • Build trust, gather information, and set the deal up for success

You are the foundation of the sale
.

You are not responsible for closing the deal alone
—we work as a team. Once the customer is ready, you’ll transition them to a manager to finalize everything.

What You’ll do
  • Greet and welcome customers in a friendly, professional manner
  • Build rapport and create a comfortable, low-pressure experience
  • Learn about the customer’s needs using our proven process
  • Help customers select and test drive the right vehicle
  • Present initial pricing and guide the early steps of the deal Collect credit applications and key information
  • Set proper expectations and “plant seeds” for a smooth close
  • Follow up with customers and stay engaged throughout the process
  • Generate your own opportunities using the tools we provide
  • Work as part of a team to maximize results
What We’re Looking For

You don’t need automotive experience—we’ll train you.

  • Outgoing and personable – you enjoy talking to people
  • Coachable – open to learning and following a process
  • Self‑motivated – you take ownership of your results
  • Team‑oriented – you care about the group’s success, not just your own
  • Reliable and consistent – you show up and do the work
Requirements:
  • Valid driver’s license
  • Basic computer skills
  • Professional appearance and communication
Why Northside
  • Paid training with a clear, proven process
  • No high‑pressure sales environment
  • Strong lead flow + tools to generate your own business
  • Clear path for advancement (we promote from within)
  • Team-based selling model (you’re not on an island)

Work in a business that values:

  • Adaptability
  • Composed Urgency
  • Grit
  • Kind Candor
  • 5-Star Impressions
Benefits
  • Health Insurance
  • On‑going Training
  • Employee Discounts on parts, labor and vehicles
  • Advancement Opportunities
  • Emergency 'bring your kids to work' days
Schedule
  • Saturdays Mandatory
  • Closed Sundays
  • In‑person position
The Opportunity
  • Learn a valuable skillset
  • Be part of a growing, process‑driven dealership
  • Earn strong income without a high‑pressure environment
  • Build a long‑term career in automotive
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