Store Mgr Dc Showroom Bkt

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Baker Showroom Channel US GEORGETOWN Washington, DC, US

23 days ago Requisition

Salary Range: $75,000.00 To $ Annually

POSITION DESCRIPTION

BAKER INTERIORS GROUP

Position Title:

Showroom Manager – Baker | Mc Guire

Payroll:
Administrative-Exempt

Division:
Baker Showrooms

BASIC FUNCTION

The Showroom Manager has the primary responsibility for managing the staff, the operations and the financial concerns within the showroom while representing Baker Interiors Group Ltd. in the highest manner possible within the marketplace. This responsibility includes effective supervision of the administrative staff and the sales staff, adherence to company policies and procedures and attainment of profitability and financial objectives within the showroom.

As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, IT management, design and customer interaction to drive sales. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.

Successful characteristics that are expected from a Showroom Manager:

• Take initiative. Be proactive with challenges and follow through to the end to ensure satisfaction
• Give ongoing support to sales team, celebrating victories and coaching through challenges
• Be open to both positive and negative communication from the team--- with the ability to show understanding as well as give good reasoning/feedback for whatever arises
• Be a role model in service standards – not just in word but in action.

SPECIFIC RESPONSIBILITIES

• Meet and exceed the sales plan.
• Participate in annual budget planning process.
• Oversee and approve bi-weekly payroll reporting.
• Monitor all showroom expenses. Approve invoices for showroom expenses.
• Manage all product inventories and maintain accurate inventory records.
• Review staff expense reports prior to forwarding them to the Executive Office.

2.Sales and Administrative Staff Management

• Determine and maintain the appropriate level of sales staff to effectively service the customer base.
• Recruit new sales staff additional sales associates are approved by your supervisor.
• Monitor the performance of the sales staff daily. Provide assistance and coaching when necessary. Conduct monthly performance review with each sales associate.
• Conduct and document performance reviews with each Sales Associate on an annual basis.
• In conjunction with your supervisor, set and review sales goals with each Sales Associate on an annual basis.
• Implement progressive discipline if needed and document and report any disciplinary actions to the HR-Manager, Showrooms and Stores and your supervisor. Terminate staff members when necessary.
• Conduct weekly sales meeting with entire sales staff.
• Identify training needs and provide training for Sales Associates when necessary.

3.Showroom Operations

• Comply with and implement all showroom operational policies and procedures.
• Oversee merchandising displays and ensure that Baker Furniture standards are met. Showroom presentation tasks including tagging, updating, and auditing as directed
• Comply with and implement Oracle policies and procedures. Extensive work in Oracle for Customer Account Management, Quotes, Orders and production information to support sales staff. Oversee Customer Master Module, set up, edits and account reassignments.
• Learn and maintain relevant knowledge regarding the product, history and current events that relates to Baker Furniture and its suppliers.
• Shipment…