Sales Admin Specialist-Grp​/Charter

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Full Time Calabasas, CA, US

Salary Range: $65,000.00 To $70,000.00 Annually

At Ama Waterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, Ama Waterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests—and each other—with genuine care, warmth and respect.

Ama Waterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for.

We invite talented, motivated professionals to explore our career opportunities and begin their journey with Ama Waterways today.

The Sales Administrative Specialist (Group, Charters & Incentive Sales) serves as a key utility player supporting Group Sales, Charter Sales, and Incentive Sales by providing administrative, analytical, and project management support across teams. This role partners closely with the Director and broader sales organization to maintain efficient operations, stay ahead of priorities, and support revenue-driving initiatives. The position plays an important role in coordinating activities, improving processes, and ensuring seamless communication across departments, while also providing hands‑on exposure to proposals, customer engagement, charter operations, and cross-functional collaboration with opportunity for future growth into a sales-focused role.

• Act as a central coordination point across Group Sales, Charter Sales, and Incentive Sales
• Support the Director with administrative tasks, reporting, and follow‑ups
• Manage incoming requests and ensure proper routing and timely responses
• Maintain and continuously improve checklists, workflows, and tracking tools
• Facilitate clear and consistent communication flow across departments
• Monitor and track upcoming expiring options and ensure timely follow‑up and action
• Conduct bi‑weekly review of SGBL reports to identify upcoming or recently expired charter options and assist with follow‑up as requested
• Assist with proposal development and supporting documentation (including training on proposals)
• Support charter sales and operations, including managing customer requests and coordinating logistics
• Submit custom requests and serve as a conduit between Charter Sales and Operations teams
• Help manage increasing charter activity by supporting day‑to‑day sales needs and operational coordination

• Maintain and manage the master portfolio of 50+ land packages, ensuring accuracy and completeness
• Update and manage Charter Master Land Package details, including destinations, availability, and optimal airport options
• Track booking trends, option status, and package performance
• Update and manage Charter Quoting Calculation Tools for 2026 and 2027, including both USD and CAD pricing structures
• Create and maintain reports using Microsoft Excel and Word; support presentations in Power Point
• Assist with reporting needs for the Department Director and provide data‑driven insights to support decision‑making

• Coordinate multiple initiatives and projects, ensuring timelines and deliverables are met
• Identify operational inefficiencies and recommend process improvements
• Support implementation of…