Security Officer - weekends

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The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

16 Hours - Sat/Sun 3pm-11pm in Foxboro, MA

Brigham and Women's Hospital has established a new, in-house Police & Security Department. As a Security Officer, you will be part of a professional team that is charged with the mission of providing a safe and secure environment for the Brigham and Women's Hospital community. Successful candidates will have flexible schedule availability, the ability to adapt to a new and evolving operation, and the motivation to achieve the high professional standards required by the department.

Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.

• Provide protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
• Patrol buildings and grounds, identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages.
• Provide a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful; create safety awareness among the hospital community.
• Provide emergency response to a variety of situations.
• Conduct preliminary investigations into thefts, shortages and other complaints involving potential misconduct.
• Provide escorts for staff, visitors and patients as requested.
• Perform patient restraints; detains individuals suspected of criminal conduct.
• Maintain accountability for valuables/property and other forms of evidence.
• Assist motorists with jump starts and lockouts.
• Prepare and submit written reports in a complete and accurate manner and log all incidents.
• May be assigned to special duties such as Bike Patrol and/or Community Liaison Officer.
• May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community based health clinics.
• Will be cross-trained in other locations beyond normally assigned work space.
• May be required to work other shifts and/or locations when necessary.
• Perform additional duties as assigned.

• Minimum of a high school diploma required.
• A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred.
• A combination of both experience and education will be considered.
• 1-3 years of security or related experience preferred.
• Must possess and maintain a valid Driver's license from state of residence.
• Must submit to and pass an initial and annual criminal background check.
• Must obtain and maintain required certifications in the following programs (training provided by department): o CPR/AED/First Aid o Narcan (Naloxone) Training o AVADE/HDTS De-Escalation Training o International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days)
  -The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 preferred.

• Exemplary customer service and communication skills.
• Must be able to handle complex interpersonal situations and crisis management scenarios.
• Strong risk analysis and organizational skills.
• Reliable and flexible.
• Must be able to gather, analyze, evaluate, and utilize facts and evidence.
• Interview victims, complainants, witnesses, and suspects.
• Must be able to prepare clear and concise reports and routine correspondence.
• O…