Ark Encounter Dispatcher

Job Details: Ark Encounter – Williamstown, KY 41097;
Position Type: Full Time;
Job Category: Safety.

This position is responsible for operating the Public Safety Dispatch Center and ensuring the safety and protection of the Creation Museum and related properties. Core duties include monitoring CCTV, access control, alarm systems, radio dispatch and other communications, issuing company ’s, parking passes, lost and found, and key control.

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Remain alert at all times while staffing the Dispatch Center.
• Maintain communication with other public safety personnel.
• Professionally enforce organization and Creation Museum policies and procedures related to safety, security, and fire safety.
• Report any situation that may require service to the Creation Museum that could affect the guest experience.
• Coordinate communication and response to any emergency situation.
• Document unusual or reported incidents.
• Assist in guest relation functions.
• Perform other duties as assigned.
• Handle administrative functions pertaining to the position.
• Issue company ’s and parking passes when required.
• Carry out all other duties and responsibilities assigned by management.

• Agree with and be able to sign the Statement of Faith.
• Maintain a personal relationship with Jesus Christ.
• Regularly attend a local Bible‑believing church.
• Experience with computer systems and proficiency in Microsoft Office.
• Type proficiently at 35 WPM.
• Professional interaction with a wide variety of individuals.
• Time‑management and prioritization skills.
• Ability to learn different electronic security, communication, and fire safety systems.
• Strong communication skills (verbal and written), especially in telephone and radio operations.
• Embrace the team concept.
• Problem‑solving skills and ability to think “outside the box”.
• Ability to work under pressure and multi‑task in rapidly escalating situations.
• Good public‑relations and diplomatic skills.
• Flexible work schedule, including weekends, holidays and third shifts.
• Typical physical demands include sitting for long periods of time.

• High school diploma required (associate or bachelor’s degree a plus).
• Experience dispatching or working in a similar environment, such as police, security, or EMS preferred.