Unarmed Shift Lead - PM Shift

The Security Shift Lead  is the on-siteshiftleadresponsible for day-to-day security operations, officer performance, and client satisfaction atthe

Site. This role ensures compliance with post orders, regulatory requirements, and company policies whilemaintaininga visible, professional presence and a safe environment for employees, visitors, and assets.

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response
• Maintainaccuratelogs, incident/accident reports, and pass-downs;submittimelydaily activity reports (DARs)
• Conduct routine post inspections and quality checks; correct deficienciesimmediatelyand escape issues as needed
• Manage badge issuance, turn-ins, and audit trailsin accordance with client standards
• Frequent client interfacing on site needs/operations
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation)
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards
• Support recruiting/onboarding,help interview candidates,participate in site-specific training, and verify certifications
• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards;maintainequipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officersremainfully compliant andjob-ready.
• Control site inventory (badges, keys, forms, PPE);submit purchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling

• Security experience: 3–5 years of security experience, including 2+ years in a supervisory role
  .
• Leadership experience (Lead positions only): 1+ year of experience in a comparable work environment.
• Direct customer-facing experience: 1+ year of experience providing professional customer service in a security or related environment.
• Relevant computer experience: 1+ year using workplace technology and common computer applications, including:
  • Email communication
  • Visitor management systems
  • Access control systems
  • CCTV/VMS platforms
  • Data entry and general computer applications
  • Microsoft 365, including Word, Excel, and Outlook

$23.88

Shift Lead

Wednesday–Saturday, 2:45pm–11:15pm

• Sunday-Tuesday