Field Service Technician

Field Service Technician – Lafayette, IN

Kirby Risk Mechanical Solutions & Service

Are you a technically driven problem-solver who enjoys diagnosing issues, working hands‑on with equipment, and supporting customers in the field? Do you excel in troubleshooting, analyzing data, and delivering solutions that keep operations running smoothly?

At Kirby Risk Mechanical Solutions & Service, our Field Service Technicians play a vital role in delivering predictive and preventative maintenance services that help customers prevent failures, extend equipment life, and keep their facilities operating safely and efficiently.

• Participate in the emergency service on‑call rotation upon completing the initial training period
• Perform on‑site troubleshooting and diagnostics across various customer environments
• Conduct predictive and preventive maintenance services including vibration analysis, laser alignment, oil analysis, infrared thermography, dynamic balancing, and VFD startups
• Provide ongoing technical support after repair services are completed
• Present detailed service findings and recommendations for customer review and approval
• Coordinate job flow with customers and internal MSS scheduling teams
• Document all service calls for accurate and timely billing
• Track results and success metrics for implemented programs
• Maintain professionalism in all customer and vendor interactions
• Pursue ongoing education to stay current with MSS technologies and applications
• Support on‑call and after‑hours service rotations

• College‑level coursework or 2+ years relevant experience
• Trade/technical school certification or equivalent hands‑on experience
• Minimum 21 years of age
• Understanding of electrical wiring principles and mechanical systems
• Strong interpersonal communication and customer service skills
• Solid math skills and strong attention to detail
• Ability to manage multiple tasks, meet deadlines, work independently, and think critically
• Continuous learner with ability to retain technical training and skill development
• Proficiency with computers;
  Microsoft Office preferred

• Ability to push, pull, carry, lift up to 50 lbs. and adapt to varied work environments
• After completing the initial training period, participation in the emergency service on‑call rotation is required
• Ability to sit, stand, crouch, and walk for extended periods of time
• Frequent use of hands for tools, equipment, and documentation
• Travel required (daily, with occasional overnight)
• Schedule:
  
  Monday–Friday, 7am‑4pm, with occasional on‑call needs

• Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on‑the‑job training
• 401(k) with company match & Profit Sharing
• Paid Time Off (PTO)

We are an Equal Opportunity Employer. Candidates must have legal status that enables them to work in the United States. We do not provide sponsorship. All applicants are considered equally without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

We maintain a safe, drug‑free workplace environment for all employees.