Combination Technician

The Combination Technician plays a critical role in delivering and supporting MT Networks’ services. This position is responsible for installing, maintaining, and troubleshooting a variety of broadband and telephone systems. Because technicians are often the face of MT Networks,strong communication skills, professionalism, and problem-solving ability are essential.

• Install, maintain, and repair fiber optic, Wi-Fi, fixed wireless broadband, and local telephone services.
• Respond to customer service calls, troubleshoot connectivity issues, and ensure timely resolution.
• Perform cable locates, service upgrades, and other field projects as assigned.
• Educate customers on the use of installed services and equipment.
• Provide professional, courteous service and maintain positive customer relationships.
• Complete accurate records of work performed, including service tickets and project notes.
• Adhere to safety procedures, industry standards, and company policies.
• Represent MT Networks with integrity as a primary point of customer contact.
• Candidate must be available for the on-call rotation.

• Prior experience in telecommunications, broadband, or related technical fields is preferred, but we are also willing to train motivated candidates.
• Strong technical aptitude and ability to learn new systems and technologies.
• Excellent communication and customer service skills.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license with reliable transportation.
• Ability to lift 50 lbs., climb ladders, and work in varied indoor/outdoor conditions.
• Willingness to work from an elevated position including a bucket or boom truck.

• Competitive compensation and benefits package.
• Hands-on technical training and career development opportunities.
• Work in a supportive, community-based environment.

MT Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.