GMC Automotive Dealership Master Level Service Technician

Seeking Experienced Diagnostic Technician | GM Experience Strongly Preferred

Top-performing technicians deserve top-performing opportunities.

We're seeking an experienced Master-Level Automotive Service Technician to join our service team. This role is ideal for a highly skilled technician with advanced diagnostic abilities, strong electrical and drivability experience, and a commitment to delivering quality repairs the first time.

If you're a technician who takes pride in solving complex problems, staying current with manufacturer training, and helping develop the next generation of technicians, we encourage you to apply today for your next great career opportunity at Lead Car GMC Utica!

*** Up to $10,000.00 sign-on bonus available based on certifications and experience***

The compensation range for this role is $45.00 - $55.00+ per flat rate hour. Hourly Wage is just one part of our total rewards package which additionally includes performance bonuses for eligible roles, commissions, and competitive benefits.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance, and more!
• 401(K) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Vehicle, Parts, and Service Discounts
• Employee Referral Program
• Ongoing paid training through the Company and our manufacturer

As a Master Technician, you'll play a key role in keeping our customers' vehicles operating safely and efficiently while serving as a technical resource within the service department.

• Diagnose and repair vehicle systems accurately and efficiently.
• Perform advanced troubleshooting of drivability, electrical, mechanical, and performance-related concerns.
• Complete repairs in accordance with dealership and manufacturer standards.
• Communicate findings and repair recommendations clearly with service advisors and management.
• Maintain accurate repair documentation and warranty information.
• Stay current with manufacturer technical bulletins, service procedures, and emerging vehicle technologies.
• Conduct road tests as required to verify repairs and diagnose concerns.
• Assist in mentoring and supporting apprentice and developing technicians.
• Maintain a clean, organized, and safe work environment.
• Follow all dealership, manufacturer, OSHA, and safety guidelines.

• Technical or trade school degree
• Minimum of three years of professional automotive repair experience.
• Master Technician-level experience, including proven significant experience performing advanced diagnostics, electrical troubleshooting, drivability repairs, and complex vehicle system repairs.
• Ability to perform efficiently in a flat-rate service environment.
• Valid driver's license with an acceptable driving record.
• Ability to operate both automatic and manual transmission vehicles.
• Ability to safely use hand tools, power tools, and shop equipment.
• Willingness to attend manufacturer and company-sponsored training.
• Prior dealership experience required.

• ASE Certifications.
• EV Experience/Training/Certifications
• Current or previous GM Master Technician certification strongly preferred.
• Advanced electrical and drivability diagnostic expertise.
• Ability to independently diagnose and repair complex customer-pay and warranty concerns with minimal supervision.
• Strong understanding of manufacturer repair procedures, service information systems, technical service bulletins (TSBs), and warranty requirements.
• Ability to accurately document repair procedures, diagnostic findings, and recommendations in accordance with dealership and manufacturer requirements.
• Experience mentoring or assisting developing technicians.
• General Motors brand training, repair experience, and certifications strongly valued (Chevrolet, GMC, Buick, Cadillac).

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will…