Data Center Field Quality Assurance Manager

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At Infra Services, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.

The Data Center Field Quality Assurance Manager is responsible for driving installation quality, technical standards, and field execution consistency across data center deployment projects. This role oversees quality assurance processes for rack and stack, low voltage, fiber, electrical, and MEP installations while supporting technician development, field training, deployment readiness, and customer quality expectations. The position serves as a field-based technical resource responsible for auditing installation practices, reducing rework, enforcing standards, and supporting continuous improvement initiatives across multiple deployment teams and project sites.

• Define, implement, and maintain installation quality standards across data center deployment projects
• Conduct onsite quality assurance audits and field inspections for rack and stack, low voltage, fiber, electrical, and MEP installations
• Establish hold points, inspection processes, and turnover readiness standards
• Enforce installation standards related to labeling, cable routing, rack installation, containment, grounding, bonding, torque specifications, testing parameters, and documentation
• Drive zero-defect installation practices and reduction of punch list and rework items
• Develop training curriculum, installation procedures, job aids, field guides, and technical best practices
• Deliver hands-on installation and technical training to field personnel
• Evaluate technician competency and support field development initiatives
• Support crew leadership, project planning, quality issue resolution, and technical troubleshooting efforts
• Coordinate with project managers, field leadership, customers, subcontractors, and deployment teams to ensure installation quality and project readiness
• Conduct field audits and corrective action reviews to address installation deficiencies and drive continuous improvement
• Support onboarding and technical development of new hires
• Maintain deployment playbooks, standards documentation, inspection checklists, and quality reporting tools
• Monitor and report quality metrics including punch list volume, rework percentage, installation compliance scores, labeling accuracy, and acceptance rates
• Monitor and report training metrics including technician certification progress, installation consistency, QA findings reduction, onboarding effectiveness, and technician retention trends
• Support multi-row deployments, multi-site deployments, and large-scale rack build activities across active data center environments
• Attend project meetings and provide quality and deployment readiness updates to internal and external stakeholders
• Follow all Company safety policies, customer site requirements, and established safe work practices at all times
• Maintain clean and organized work areas
• Accurately complete and submit administrative records, reports, and required documentation in a timely manner
• Travel regularly to…