Client Intake Specialist

• Employee Type Part Time
• Required Degree High school

Contact information

• Name Katrina Harris-Greene

Title:

Client Intake Specialist

Reports To:

Center Director

Location:

Cold Spring Center

Status:

Non-Exempt, Part-Time,

30 hours per week

Primary Function

• Provide the first point of contact for clients seeking services at Care Net
• Assist Center Director/Center Assistant in day-to-day tasks of the Center Operations
• Assist Center Director working in concert with the Director of Client Services/Nurse Manager to ensure the quality of services provided within the center
• Relate Client/Volunteer needs and concerns to the Center Director
• Field all phone calls and assess client need and schedule appointments as needed.
• Maintain and update all appointment activities.
• Communicate policy and procedures to volunteers to ensure compliance with Center standards
• Prepare and maintain Client files and information packets
• Attend and assist at Volunteer training and in-service days
• Travel to and fulfill duties of Client Intake Specialist as needed at other locations
• All other duties as assigned.

Knowledge, Skill and Ability Requirements

• High School diploma or GED equivalent or at least 1 year work related/ Volunteer experience in a ministry capacity
• Strong and effective interpersonal and communication skills
• Intermediate PC skills in a Windows based environment
• Bilingual in Spanish or French not required yet preferred

Special Requirements

• Be a committed Christian who demonstrates a personal relationship with God and exhibits a strong commitment to the Pro-Life position
• Candidate must be able to work under pressure and meet deadlines
  
  Candidate must be detail oriented and organized
• Candidate must be able to multi-task and work independently