Social Worker Supervisor

Social Worker Supervisor I in Crescent City – Del Norte County Department of Health and Human Services. This is a full‑time position (Job No. MSS
06030). Opening date: 07/02/2026. Closing date: 07/30/2026 at 11:59 PM Pacific Time.

Under general direction, the Social Worker Supervisor I plans, organizes, and supervises social service and employment staff engaged in providing information and referral services, adult protective services, in‑home supportive services, home placement services, child protective services, emergency response services, and/or employment services. The supervisor performs additional related work as assigned.

• Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services; consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs; may be required to work or supervise on‑call.
• Reviews and approves forms, applications, court reports, placements, reports of abuse, and other documents to verify information or determine proper course of action; reassesses and modifies case plans.
• Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court; supports witnesses and victims who must testify in court.
• Documents and addresses clients’ concerns and complaints.
• Selects, trains, evaluates, and disciplines subordinate staff.
• Discusses or interprets regulations, rules, policies, and programs to clients, applicants, staff, and the general public.
• Assists and participates in the development of in‑service staff development programs.
• Facilitates communication between staff and management; communicates department expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements.
• Authorizes the provision of social and employment services through the department, provides services, and makes referrals to other agency staff and community agencies.
• Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands.
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members.
• Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations, and the public; collaborates with service providers; facilitates a work environment favoring teamwork, collaboration, and mutual respect.
• Provides peer support for coworkers facing case‑related stress.
• Develops and prepares court reports, case plans, case narratives, and safety plans in automated computer systems.
• Enters and retrieves data and narratives from automated computer systems.
• Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker’s actions; prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and case plans to clients, families, and service providers.
• Researches information using the Internet and computer resources.
• Receives, approves, and prepares correspondence and reports.
• Ensures all services are delivered in a respectful, culturally sensitive, and appropriate manner.
• Maintains confidential information in accordance with legal standards and/or county regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
• In small agencies, may be responsible for social workers involved in the provision of the full range of social services including advanced services.
• Performs related duties as assigned.

• Principles and practices of supervision, training, mentoring, motivating, casework consultation, and peer counseling.
• Principles and practices of organization, workload management, and time management.
• Principles and practices of note taking, report…