On-Call Shift Lead- TSCF

Job Details

Job Location:

Childrens Receiving Home – Sacramento, CA 95821
Salary Range: $22.00 – $27.00 Hourly

This is an on‑call position with no guaranteed hours

Under the direction of the Program Manager, the Shift Lead is responsible for ensuring the safety and security of the clients and provides direct, on‑site supervision of and support to designated residential care staff and the milieu. Coaches, motivates, and provides support to staff on shift and acts as a primary liaison between residential care staff and other agency professionals and staff.

Performs a variety of direct residential care functions in support of assigned areas of responsibility. Ensures adherence to Children's Receiving Home policies and procedures, Community Care Licensing (CCL) Title 22 regulations, Department of Social Services Licensing Regulations and Council on Accreditation (COA) standards.

The Shift Lead assumes the role of Facility Manager while on shift and has the authority and responsibility necessary to manage and control the day‑to‑day operation of the facility and supervise the clients.

• During scheduled hours, it is required to be at the facility at all times when children are present.
• Maintain continuous communication with Residential Counselors (RC’s) to ensure that safe and effective supervision of clients occurs at all times.
• Acts as a mediator between staff and youth by providing leadership and assistance in resolving crisis situations.
• Provides feedback to RCs in a professional manner with the intention of promoting growth and learning.
• Regularly directs Residential Counselors in the performance of their duties.
• Trains new Residential Counselors.
• Evaluate Residential Counselors in the performance of their duties.
• Addresses employee complaints with support from Supervisors.
• Prepares schedules to ensure coverage of shifts in compliance with required staffing ratios.
• Develop and maintain therapeutic relationships with all youth while maintaining boundaries.
• Proactively check in with the youth frequently to prevent crisis situations.
• Remain with staff and clients during a crisis situation until residents return to their baseline behavior pattern.
• Assist clients in de‑escalating after a crisis situation, conduct Life Space Interview (LSI) and complete any necessary documentation.
• Provides assistance to staff with each child in working with a group and in handling individual problems.
• Ensure that staff is utilizing proper Therapeutic Crisis Intervention (TCI) intervention/techniques.
• Intervene in crisis situations as instructed in TCI to ensure the safety of clients, assume a lead role when intervention involves use of physical containment.
• Analyze crisis situations to determine the cause of the problem and possible ways to prevent the situation in the future. Discuss situation analysis with staff and supervisors as needed.
• Assist as needed in the development and implementation of Safety Plans for youth displaying high‑risk behaviors.
• Ensure staffing ratios are met at all times.
• Notifies staff of new policies and protocols.
• Ensures that Dorm Schedules and Program Activity schedules are followed.
• May need to restrain clients as instructed per TCI to ensure the safety of staff and clients.
• Participate with the youth in a variety of recreational activities to help build and maintain positive relationships with the clients.
• Document incidents of restraints and crisis in accordance with agency and CCL standards.
• Communicate with Program Supervisor, Residential Counselors, Clinicians, Program Teams and CRH clinic regarding issues concerning the clients as needed, for continuity of care.
• Provide transportation for clients as needed.
• Maintains a safe and healthy work environment within assigned client support services for clients, staff, and visitors; reports on all accidents or illnesses occurring in the workplace and/or during working hours per CRH/insurance requirements and procedures.
• Accountable for reporting building and equipment damage and/or unsafe conditions and initiating action to correct any unsafe conditions.
• Ensure clients' living space meets and/or exceeds the…