Case Manager

Job Title: Case Manager FSLA Status: Non-Exempt/Full-Time
Reports To: Assistant Program Coordinator
Pay Range: $55,000-$70,000annually
Program Type: Single and Families Program

* House of Ruth salaries may be adjusted up or down contingent on the agency’s financial position with duenotice.*

Organizational Overview:

For nearly 50 years, House of Ruth has empowered women, children, and families to rebuild their lives and heal from trauma, abuse, and houselessness. We offer comprehensive services for survivors, including service‑enriched housing, nationally accredited child and family development programming, and free counseling to anyone who has experienced domestic violence.

The Case Manageris responsible fordevelopinga therapeutic relationship with the program participants,assess strengths and needs,creates goals,implementsandmonitorsthe case management plan.

Maintain collaboration with landlords in the community.

Provides supportive counseling andfacilitatesgroups.

• Completes intake referral interviews with the Assistant Program Coordinator.
• Orient newprogramparticipantsand meet regularly with theparticipantsin the office and in the community.
• Develop a therapeutic relationship, assess strengths andneeds,formulatesa case managementplanandimplementsthat plan.
• Completeandmaintainaccurate, thorough documentation reflecting all case management and counseling functions and activities.
• Communicate essential issues tocollateralcontacts. Gather and incorporate information from other sourcesregardingtheparticipant.
• Identify resources including housing and link program participants to a comprehensive set of services. Advocate for services toassisttheparticipants.
• Establish andmaintainprofessionalcontactswith House of Ruth staff and staff from other organizations to ensure coordinated services.
• Accompany program participants to appointmentsasappropriate.
• Develop and conduct a variety ofpsycho-education and support groups and activities, teach a range of living skills and social skills including parenting.
• Provide positive role modeling to program participants.
• Provide supportive counseling, problemresolutionand crisis intervention sessions. Intervene during and after an incident.
• Ensure that theparticipantsadhere to the agreed upon program expectations and address instances of non-adherence to program policies and procedures.
• Create &maintaina safe,secureand non-violent environment for all program participants.
• Effectively manage all emergencies by following standard procedures.
• Monitors medications,conduct urine toxicologyscreensand complete all related documentation.
• Screen telephone calls and walk-ins,provides crisis intervention andmakeappropriate referrals.
• Provide oncall support/program coverage when needed.
• Provide on-going briefings to the Assistant Program Coordinator on all relevant issues and pertinent information relating totheprogram participants.
• Attend all training sessions and meetings.
• Develop,maintain and collaborate with landlords in the community.
• Input andmaintaindatabase system applicable to program.
• Case managersassistandsupportgrant reporting by providing client and case management information to the APC, Data specialist, and the grant manager when requested.
• Other duties may be assigned.

• Bachelor's degree in social workorrelatedfieldrequired.
• 1-2 years’experience in acasemanagerrole.
• Experienceworkingin a residential setting preferred.

Successfully passing the following pre-employment process is required:

• FBI Fingerprint/Background Check
• Child and Family Services Requirement (CFSA)
• Alcohol and drug Test
• Urine Screening
• TB Test
• Police Clearance
• Must be fully vaccinated,including the booster
• Must have a valid driver’s license and access to a vehicle

• Strong analytical, planning and organizing skills
• Self-starter withgood time management skills
• Strong working knowledge of MS Office 365
• High levelof interpersonal skills to handle sensitive and confidential situations
• Excellent written and verbal communication skills
• Good problem-solving skills
• Team player with demonstratedability to work with cross functional teams
• Ability to communicate and…