Family Support Specialist
Listed on 2026-08-18
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Social Work
Community Health, Family Advocacy & Support Services -
Healthcare
Community Health, Family Advocacy & Support Services
Job Application - Cortland County Community Action Program Job Posting OPEN Family Support Specialist
Position: Family Support Specialist
Program: Healthy Families component of the Early Childhood Development Program
Reports to: Program Supervisor,Healthy Families
Status: Full-time,Non-Exempt
Schedule: Monday through Friday, 37.5hours per week
Starting Wage: $18.00 - $19.00 per hour
Valid Drivers License is required for this position
Job Function: Responsible for establishing a trusting relationship with families through initiating and maintaining regular, long-term contact with families for the purpose ofstrengthening the parent-child relationship, providing child developmentinformation, offering support in the areas of goal setting and problem solving.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Initiate and maintain regular contactwithfamilies,primarilyintheir homes.
- While hours are typically
Monday-Friday from 8-4 the availability for later appointment times with families may be needed. - Conduct interviews in the home to identify atrisk families and making appropriate referrals to community resources.
- Whenin person visits occur, you will be required to travel throughout thecounty daily and the use of your personal vehicle may be requiredsometimes.
- Provideprenatalandotherhewateeducation
- Assist families to strengthen parent-child relationships, provide resources as necessary.
- Assist parents to improve their skills to optimize thehome environment for the child's well-being and safety.
- Timely and accurate documentation in a computer-based information system daily.
- Assist Program participants in making and attending health and human service appointments,includingactivitiesrelatedtoemploymentandeducational goals.
- Keep the Program leadershipadvised on unified community concerns and issues on a regular basisthrough scheduled meetings.
- Applicant must be able to maintain strict confidentiality and appropriate boundaries with families based on policies by local agency and funding sources.
- Work cooperatively with otherCAPCO programs and community agencies
- Maintain functional knowledge of other local,state, and federal programs relating to low income individuals. Work withother human services agencies in order to create more effective flow ofservice in the community.
- Participate in training programs which relate tojob responsibilities.
- Home visiting is based on community health conditions, there will be times that most or all visits may be conductedvirtually rather than in person.
Qualifications and Requirements: Minimum of a high school diploma or equivalent, plus 3 years’ experience or Associated degree in humanservice field with at least 1 year experience in working with or providing services to children and families, an ability to establish trusting relationships, acceptance of individual differences, experience and humility towork with the culturally diverse families, knowledge of infant and child development,willing to engage in building reflective capacity (e.g., capacity forintrospection, communicating awareness of self in relation to others,recognizing value of supervision, etc.),
infant mental health endorsement preferred. Must have a valid driver's license and successfully complete background check .
CAPCO isan Equal Opportunity Employer and we do not discriminate against employees orapplicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color,religion, sex, sexual orientation, age, and physical or mental disability.
CAPCO will make reasonable accommodations for qualified candidates in adherenceof the Americans with Disabilities Act and New York Human Rights Act.
CAPCO Main Office, 32 N. Main St., Cortland, NY 13045.
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