Truancy Case Worker​/Officer

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* other duties may be assigned

• Conduct intake interviews and needs assessments with referred students and families.
• Provide case management, progress monitoring, and follow-up for assigned students.
• Partner with school social workers, counselors, and administrators on intervention plans.
• Develop attendance improvement plans with measurable goals and timelines.
• Facilitate referrals to support services such as mental health resources, transportation, special education, or community agencies.
• Conduct home visits to support engagement and attendance improvement.
• Maintain accurate documentation, case files, and progress notes.
• Participate in MTSS, SST, IEP, and re-entry meetings as needed.
• Provide regular updates to districts on student progress, data trends, and outcomes.
• Support parent education workshops and preventative programming focused on attendance.
• Assist in court preparation and attend truancy hearings when required.

• Bachelor’s degree in Social Work, Education, Counseling, Psychology, or related field preferred.
• Experience working with at-risk youth and diverse communities.
• Experience conducting home visits or case management in schools or social services.
• Strong written and oral communication skills, especially in sensitive conversations.
• Valid driver's license and reliable transportation.

• Knowledge of trauma-informed practices and restorative approaches.
• Familiarity with public assistance programs, behavioral supports, and special education processes.
• Bilingual (Spanish preferred, if applicable).

District Name South Cook ISC #04 Building Name Address 253 W Joe Orr Road
Chicago Heights, IL 60411 Phone  Fax  IASA Region Cook South County Cook (South) County

Employment Type

Full-time permanent Job Category Other Non-Certified Staff Grade Level Other