Care Manager - Housing Specialist - Program for Assertive Community Treatment (PACT

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

If you want to have a positive impact in the lives of others come join us!

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

Program for Assertive Community Treatment (PACT) is an intensive and highly integrated approach for community mental health service delivery.

The multidisciplinary team shares a caseload of individuals who experience symptoms of the most serious forms of mental illness, predominantly but not exclusively the schizophrenia spectrum disorders. Many individuals also experience substance abuse, victimization and trauma, psychiatric hospitalizations, arrests and incarceration, homelessness, and additional significant challenges. The symptoms and complications of mental illnesses lead to serious functioning difficulties in several areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.

The PACT Housing Specialist utilizes the SAMSHA Permanent Supportive Housing (PSH) Evidence Based Practice to provide housing assistance to individuals enrolled with PACT.

The PACT Housing Specialist works collaboratively with perspective landlords, clients and the team to identify, obtain and sustain safe, affordable housing enrolled individuals.

• Contribute to out-reached based, consumer-centered treatment, rehabilitation, and support. 75% of services must be provided on an outreach basis in the community.
• Develop and sustain collaborative relationships with key housing providers and serve as the primary liaison between housing resources and the PACT team.
• Identify safe, affordable housing resources and serve as the expert on eligibility criteria, application process and lease signings and conditions.
• Serve as the PACT expert on; housing subsidy programs, Section 8 housing, rental assistance programs, Shelter Plus Care and other housing related resources.
• Support clients in resolving conflicts with neighbors or landlords, including issues related to maintenance, safety, quality concerns, rent payment and other problems that could otherwise lead to loss of housing.
• Track and delegate tasks/deadlines required to obtain or sustain housing for PACT clients.
• Work collaboratively with PACT team members to provide treatment, rehabilitation, and housing support retention services needed for PACT clients to live independently in the community.
• Demonstrate teamwork and goal-oriented productivity.
• Support team in achieving direct service goals.
• Participate in daily multidisciplinary staff meetings.
• Work with individuals and their family members/significant others to become collaborative partners in the treatment process.
• Participate in inpatient discharge planning with the goal of troubleshooting housing related barriers.
• Complete clinical paperwork (progress notes, reports and clinical reviews) in a timely, accurate and legible manner using FBH format.
• Complete required administrative paperwork, FBH charting requirements, correspondence, and other paperwork in a timely,…