Early Intervention Service Coordinator

Agency Dept of Health and Human Services Division Child and Family Well Being Job Classification Title Early Intervention Service Coordinator (S) Position Number  Grade NC07

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Early Intervention Service Coordinator (EISC) provides direct service coordination for infants and toddlers, birth to age three, who are enrolled in the North Carolina Infant-Toddler Program (NC ITP) and their families. This position is based in Union County under the Concord Children’s Developmental Services Agency (CDSA) and ensures services are delivered in compliance with federal IDEA regulations and state policies.

The EISC works collaboratively with families, service providers, and multidisciplinary teams to develop and implement Individualized Family Service Plans (IFSPs) that support child development and family outcomes. Responsibilities include coordinating evaluations, facilitating access to services, monitoring service delivery, and supporting transitions out of the program. The role requires travel within the CDSA catchment area and emphasizes family-centered, evidence-based practices.

Key

Duties Include:

• Conduct initial contacts with families to explain the NC ITP, obtain consents, and gather intake and financial information.
• Coordinate and facilitate eligibility evaluations and assessments, ensuring compliance with procedural safeguards and multidisciplinary requirements.
• Develop functional IFSPs in collaboration with families and team members, identifying outcomes, services, and appropriate providers.
• Authorize and monitor early intervention services as outlined in the IFSP, ensuring quality and adherence to best practices.
• Conduct regular IFSP reviews and updates based on child progress, family input, and service provider feedback.
• Assist families in accessing and navigating community resources, including medical, developmental, and social supports.
• Provide consultation and technical assistance to community partners and service providers involved in early intervention.
• Support families through the transition process as children approach age three or exit the program, including referrals and planning meetings.
• Maintain accurate and timely documentation in compliance with NC ITP data and reporting requirements.
• Participate in quality assurance activities and collaborate with CDSA staff to ensure effective service delivery.

Salary Grade Range: $35,984.00 - $62,971.00

Recruitment Range: $34,936.00 - $50,202.00

Applicants who possess the following skills are preferred:

• Proven experience coordinating multidisciplinary evaluations and assessments for infants and toddlers, including scheduling, documentation review, and integration of results across all required developmental domains.
• Documented experience developing and implementing Individualized Family Service Plans (IFSPs) in collaboration with families and service teams, with clearly defined, measurable outcomes based on identified needs.
• Demonstrated experience monitoring early intervention service delivery through provider documentation, direct observation, and family engagement to ensure quality, compliance, and progress toward IFSP goals.
• Hands‑on experience using data systems and documentation tools to maintain accurate, timely records and support required reporting for federally regulated early intervention programs.
• Experience facilitating transitions for children exiting early intervention services, including coordinating with receiving programs, conducting planning meetings, and ensuring procedural safeguards are followed.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

Must be able to drive…