Meals Specialist

JOB TITLE: Meals Specialist

DIVISION: Social Services

SUPERVISOR: Associate Director of Social Services

SUPERVISES: none

EEO CODE: 05

FLSA STATUS: Non-Exempt

SALARY RANGE: $30,000 - $40,000 DOE

Under the supervision of the Associate Director of Social Services, the Meals Specialist will link clients to appropriate, comprehensive, and timely meal-based services as identified in the plan of care. In addition, this person will make home visits and phone calls as required.

• Provide an initial assessment and annual reassessment to determine eligibility for the Title III Home delivered meal program.
• Primarily case manage individuals receiving a home delivered meal but may also assist clients receiving services through the Homecare Program in addition to receiving meals.
• Coordinate services and support from all agencies involved in providing services required by the Plan of Care.
• Maintain client case files that include any client interactions.
• Ensure that all service providers have a working knowledge of the Plan of Care.
• Possess an understanding of federal, state, and internal standard operating procedures, regulations, and general policies and procedures to ensure compliance.
• Assist clients in applying for other services or benefits for which they qualify.
• Responsible for coordinating, arranging, and documenting client services provided by any funding source, volunteer, or natural resource.
• Make a reasonable effort to secure and utilize informal support for clients and document reasonable effort in the case record.
• Monitor clients by conducting home visits and phone calls in accordance with the assessed level of need and frequency of contact.
• Enter all data into the reporting system in a timely manner.
• Document in the case records each contact made with a client or on behalf of a client.
• Explain necessary paperwork and assist with client complaints as needed.
• Travel to required meetings and training courses, including overnight.
• Perform any other duties as assigned.

Must meet one of the following qualifications:

• Possess a minimum of a bachelor’s degree in at least one (1) of the following:
  Social Work, Gerontology, Psychology, Sociology; or a field related to geriatrics.
• Possess a bachelor’s degree in nursing with a current Kentucky nursing license.
• A bachelor’s degree in a field not related to geriatrics with two (2) years of experience working with the elderly; or
• A master’s degree in a human services field, which shall substitute for the required experience.
• Possess an associate degree in a health or family services field and two (2) years of experience working with the elderly, which shall substitute for a bachelor’s degree.
• Be a Kentucky-registered nurse with a current Kentucky license and two (2) years of experience working with the elderly; or
• Be a licensed practical nurse with a current Kentucky license and three (3) years of experience working with the elderly.
• Be supervised by a case management supervisor.

• Knowledge of federal and state statutes, regulations, and policies relating to aging and disability issues.
• Knowledge of community resources, especially local food pantries and supplemental nutrition services.
• Skills in computers and detailed reporting.
• Strong interpersonal skills relating to the elderly and disabled.
• Ability to formulate comprehensive planning and to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships with co-workers, clients, family members, and professional staff.
• Ability to prioritize work, meet deadlines, schedule and keep appointments.
• Ability to keep accurate records and client charts.
• Ability to maintain composure under stressful situations.
• Ability to work independently but under the supervision of the Social Service Director.
• Special licensing requirements must be maintained including a valid driver’s license.
• Frequent public and private contacts requiring tact and diplomacy are required.
• Regular use of confidential information is required.

• Work is performed primarily in an office setting but…