Family Navigator

• Location: South Essex (workplace-based with travel across South Essex)
• Hours: Part-time 14-16 hours per week, worked over 3 days (TBA)
• Contract: Fixed term until March 2028

City Family are recruiting a part time Family Navigator (Based in Westcliff)

As a Family Navigator, you will provide first-line information, advice and support to parents and professionals. Work with colleagues across the organisation to ensure parents/carers and those expecting a baby have access to swift support and guidance. You will also facilitate group sessions for families.

• Provide information and guidance to parents/carers, acting as first line of contact for City Family services.
• Undertake referrals and signposting for families and professionals.
• Create and update client records, with a high level of accuracy.
• Create bookings for events, activities and courses.
• Post content for social media channels, linked to service information.
• Co-facilitate place-based parenting and child development sessions.
• Undertake safeguarding referrals.
• Provide intelligence to City Family on issues presented by local parents, to best inform delivery of wider
  services.
• Contribute to monitoring reports and statements of impact.
• Comply with all organisational policies.
• Attend supervision, team meetings and training sessions.
• Clear up after sessions and keep working spaces clean and tidy.

The post-holder must be aware of and respect difference and ensure that children have equality of access to opportunities to grow, learn and develop. They must have an understanding of, and commitment to, equality of opportunity and anti-racism issues.

Experience:

• Sound experience of safeguarding procedures.
• Proven experience in working with people facing disadvantage or vulnerability.
• Experience providing support and advice via mixed media (email, phone, etc.) is essential.
• Experience in facilitating group sessions, including coffee mornings and stay-and-plays.

Knowledge and

Qualifications:

• A Level/BTEC educated or equivalent in Health, Care or Early Years, and demonstrable relevant experience and
  CPD.
• Level 2 Safeguarding.
• Recent training in domestic abuse, substance misuse or homelessness awareness.

Skills and Abilities:

• Excellent IT skills, including use of Microsoft Suite, internet, Client Management Systems and social media
  accounts.
• Ability to make informed decisions in high-pressure situations.
• Commitment to continued professional development.
• Ability to communicate with people from diverse backgrounds, and strong communication skills to remove any
  barriers to access.

• This is a place-based role.
• This role requires one late start/finish (Monday) and a possibly a Saturday morning.
• 26 days annual leave (FTE)
• Birthday leave (FTE) (1 day)
• Pension scheme (3% employer contribution, 5% employee contribution)
• Supportive team environment

City Family CIC is committed to safeguarding and promoting the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedure to continuously promote a culture of safeguarding across the whole organisation.

This post is exempt from the Rehabilitation of Offenders Act (1974) and does require a Disclosure and Barring Service check. Applicants must be prepared to disclose any convictions they may have and any orders which have been made against them.

City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

As part of the Women in the Workplace project, funded by DHSC and run by Pregnant Then Screwed and Best Beginnings, we are excited to share that we have received an Accreditation for the Empowered Foundations training with a focus on women's reproductive health in the workplace. As part of the training, our managers accessed modules based on the topics of pregnancy loss, fertility, flexible working and eliminating bias to better understand the use of language, ways to support members of staff and increase knowledge base around these specific topics.

Here at City Family we are striving to improve the support available for the women in our workplace