Social Work Coach, Youth Development

Lakes and Pines CAC, Inc. is a 501(c)3 organization; a charitable, educational, private, non-profit corporation serving the seven county area of:
Aitkin, Carlton, Chisago, Isanti, Kanabec, Mille Lacs and Pine.

Online Employment Application (Requires Validated Account)
Paper Employment Application
(Printable PDF Version) Hard copies are required to be completed and returned to Lakes and Pines CAC via regular US mail, FAX to , or hand deliver to the Main Office at 1700 Maple Ave E, Mora, MN.

Housing Coach

TITLE:

Housing Coach
DEPARTMENT:
Community Services Department
REPORT TO:
Emergency Services Program Manager

SALARY RANGE:
CLASSIFICATION:
STATUS:
Non-Exempt Position

The Housing Coach will assist customers who may be facing eviction or experiencing homelessness to achieve housing stability by providing guidance, supportive services, and referrals to community support systems. The Housing Coach will work with customers to create a personalized case plan which will focus on building skills, strengths and community connections in order to increase financial stability.

High School Diploma or equivalent

Education may be waived with significant job related experience

Less than 1 year

Valid Driver’s License

BCA Background Study

Conventional – Office model

Community Facing – Direct interaction or communication with a public.

Activity-Based – Workers can switch between different work spaces.

Hybrid – Flexible work model that is a blend of in-office, remote, and/or on-the-go.

Excellent oral and/or written communications skills.

Ability to manage time that results in both a satisfactory quantity and quality of work.

Support the Mission of the Agency through daily work and while representing the Agency in public.

Have general knowledge of programs and activities of the Agency.

Demonstrated ability to work independently and as a team member.

Must be able to handle diverse work problems on a daily basis.

Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.

Must be able to adjust to changes necessitated by last minute assignments and deadlines requests that may prove stressful.

Ability to effectively work across differences, especially socio-economic and cultural differences.

Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable level of job performance.

Serve as a mentor for new staff.

Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.

Understand numbers and mathematical concepts.

Knowledge of public and private sources of debt equity and subsidy.

Knowledge of Community resources.

This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.

Build community relationships with other agencies to identify services, coordination of benefits and affect change.

May determine customer eligibility for assistance in some programs.

In conjunction with the customer, develop and monitor individual and household goals.

Conduct regular check-ins on a weekly, bi-weekly or monthly basis depending on customers need and expectations; timely, thoroughly and accurately document all customer interactions.

Respectfully, professionally and effectively coach the customer through the development plan and celebrate the small successes.

Build a network with the customer that includes supports from outside agencies to ensure prosperity.

Prepare referrals to internal programs and outside service providers; engaging professionally and respectfully with all involved.

Annually and as notified of changes, update current listing of community resources to be shared with the agency.

Prepare and maintain confidential case records and files:
Timely and accurately document all interactions with customers in the Agency/Program data management system.

Identify and participate in outreach events…