Program Assistant – Aging, Health and Wellness Services

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For over 130 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams.

Today, Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlement’s current programmatic portfolio includes the following service areas:
Early Childhood Education, Youth Development and Opportunity, Family Services (including the Family Enrichment Center, the Family Childcare Network, and the East Harlem Community Partnership, NYC Benefits, Adult Education, Mental Health Services, Older Adult Centers, and Economic Development. Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year.

Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners. To learn more about Union Settlement, visitwww.union settlement.org

Position:

Program Assistant-Washington/Lexington

Department:

Aging, Health & Wellness Services

Reports to:

Center Director

Hours:

Part-Time9:00AM-2:00PM

Salary:$21.00/hr

FLSA:

Non-Exempt

Position Summary:

The Program Assist antis responsible forassistingthe Older Adult Center Directorbyorganizing and providing at least one activity daily and providing caseassistanceservices required by the NYC Aging contract to senior participants daily.

• In consultation with the Older Adult Center Director ,identify, plan, and lead one activity in the center daily.
• Conduct intake and re-assessment for Older Adult Center participants. Assess participants’ eligibility for benefits andentitlementsunder various programs for the aging.
• Conduct outreach (phone calls, etc.) to all clients who are absent from the center for extended periods to determine the reason for absences, as well as to check on their well-being and satisfaction with the Senior Center.
• Provide information and referralsorassistanceto the following but not limited to:
  
  Medicare and Medicaid eligibility and enrollment
• Social Security eligibility and benefits
• Housing services
• Food Stamps
• The Meals on Wheels program
• Foradditionalbenefits and entitlements
• Energy Share and other utilityassistanceprograms
• Provide participants with but not limited to:
  
  Generalassistancetoenroll in programs.
• Translation services
• Assistance for correspondence, understanding and paying bills, and making appointments
• Follow-up caseassistancerelated to entitlement and benefits, as needed, and maintain,complete andaccuratecase records.
• Refer clients who need case management or other in-depth services to appropriate resources.
• Advocate on behalf of seniors with social service and government agencies, and mediate as needed with those agencies.
• Attend appropriate training programs as requested by supervisor.
• Compile statistics, prepare reports, keep attendance, and other required records.
• Additional duties as assigned by supervisor.

• Bachelor’s Degree in Social Work, Human Services, or related field with experience working with aging populations preferred; or 60+ college credits and four yearsdemonstratedexperience working with aging populations.
• Bilingual (English/Spanish) required.
• Strong verbal, written, clerical, organizational and problem solving skills.
• Demonstrated ability to perform multiple tasks effectively in a fast paced, challenging and constantly changing…