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Student Loan Case Manager & Outreach Specialist
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-07
Listing for:
Community Service Society of New York
Full Time, Apprenticeship/Internship
position Listed on 2026-09-07
Job specializations:
-
Social Work
Human Services/ Social Work
Job Description & How to Apply Below
Community Service Society of New York is seeking a Case Management Specialist to serve as a frontline contact for borrowers, delivering general guidance across phone, chat, and email channels. You will conduct intake, assess needs, and connect clients with appropriate resources within a structured workflow.
The role supports the Education Debt Consumer Assistance Program (EDCAP) and requires accurate documentation in Salesforce, adherence to QA standards, and a commitment to high-quality service
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