Post-Release Case Manager - Richmond, VA
Listed on 2026-09-13
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Social Work
Mental Health, Human Services/ Social Work, Substance Abuse Counselor -
Healthcare
Mental Health, Human Services/ Social Work, Substance Abuse Counselor
Post-Release Case Manager - Richmond, VA
Department: Case Manager
Employment Type: Full Time
Location: Richmond, Virginia
Description About ConcordanceConcordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success.
Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.
Post-Release Case Manager The Post-Release Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Post-Release Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Post-Release Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.
Yourroll will involve:
Key Responsibilities:
Facilitate participant programming:
- Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on the caseload.
- Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
- Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
- Uphold the quality and fidelity of the Concordance re-entry model curriculum when delivering 1:1 sessions and groups
- Deliver participant Reflections when necessary, in a timely and trauma-informed manner
- Connect participants to community resources such as housing, food, healthcare
- Support Center-wide events
- Perform other tasks as needed.
- Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
- Document Reflections using standard forms
- Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals Communicate daily with Center Coordinator regarding participant scheduling needs
- Participate in internal meetings, community partnership meetings and trainings
- Passion for Concordance’s mission and compassion for others
- Ability to multitask and organize complex, detailed information
- Energy for multi-disciplinary, team environment
- Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
- High quality verbal and written communication skills
- Familiarity with and endorsement of 12-step programming
- Bachelor’s degree in social service-related field (social work, psychology, counseling, criminal justice, sociology, or similar)
- CPR/First Aid, preferred, or able to complete within first 90 days
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak,…
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