Residential Support Professional

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.
Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission.

Location: Oconomowoc, WI
Pay: $17.75/hour
Schedule: Part-time | Every other weekend + 1-hour weekday staff meeting

Lutheran Social Services of WI & Upper MI (LSS) is seeking compassionate, dependable Adult Residential Support Professionals to join our new women's addictions recovery program in Oconomowoc. Our trauma-informed, gender-specific residential treatment program provides medically monitored and transitional care for adult women, with infants up to 3 months old welcome to remain with their mothers during treatment.

In this role, you'll make a meaningful impact by supporting residents on their recovery journey. You'll help create a safe, structured environment while encouraging independence, accountability, and healthy daily routines.

• Provide support, supervision, and positive role modeling for residents
• Assist with medication monitoring and administration according to program policies
• Complete documentation and maintain accurate, confidential records
• Prepare meals and perform light housekeeping and laundry duties
• Support residents with daily living skills and treatment goals
• Respond appropriately to emergencies and crisis situations
• Transport residents to appointments, meetings, and community resources
• Collect urine samples and administer breathalyzer tests as required
• Attend staff meetings and complete required training

• High school diploma or GED required
• Experience in human services, behavioral health, or substance use recovery preferred
• Strong communication, problem-solving, and organizational skills
• Ability to work independently while maintaining professional boundaries
• Compassionate, patient, and respectful approach to working with diverse populations
• Valid driver's license, reliable transportation, and acceptable driving record

• DHS 83 training preferred (or completed after hire)
• Local travel may be required (approximately 25-50% based on program needs)

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.

Qualifications Education High School Diploma/ GED (required)
Licenses & Certifications Driver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an Equal Opportunity Employer.
EOE/M/W/VET/DISABILITY