Case Manager II - Operation

Why Work at Catholic Charities of Southern Nevada

When you join Catholic Charities of Southern Nevada, you’re becoming part of a mission that has uplifted our community since 1941. Every day, your work directly supports the most vulnerable individuals in Southern Nevada — offering dignity, hope, and critical services to people of all backgrounds, regardless of race, religion, or creed.

As one of the region’s leading nonprofit service providers, we operate 14 impactful programs that reach more than 4,000 people each day. Our team serves across four essential areas — Family Services, Food Services, Immigration and Refugee Services, and Homeless and Housing Services — including the largest Meals on Wheels and Emergency Shelter programs in Southern Nevada. When you work here, you’re not just doing a job;

you’re helping transform lives.

We believe in taking care of the people who take care of our community. Catholic Charities provides a comprehensive benefits package, including:

• Competitive insurance coverage
• Generous paid time off
• A retirement plan to support your future

If you’re looking for meaningful work, mission-driven colleagues, and the chance to make a real difference every day, Catholic Charities of Southern Nevada is the place to build your career.

The Case Manager-II for the Operation HOME! program provides ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual client needs. Services for Operation HOME! may include, and are not limited to: intensive client centered trauma informed case management, housing and rental assistance, assistance with diversion from homelessness and emergency shelters by obtaining documentation, case management services, support services, access to resources, and after-care.

In addition, case managers will assist with move-in assistance, rapid rehousing, transitional housing paired with rapid rehousing, and/or supportive housing and interaction with the provider partner network and the homeless community queue.

Additionally, responsible for the necessary coordination of services and follow up with project providers and other local agencies to assure needed services are planned, initiated and coordinated.

• Interact with provider project partners and the homeless community queue.
• Conduct/facilitate necessary assessments to identify the need and develop Individual Service Plans-ISP for each client.
• Maintain awareness of potential resources in the community that may be of benefit to the clients and make proper referrals.
• Participate in the implementation of a system-wide coordinated approach to execute clients’ launch to housing.
• Participate in a system which aligns the vision of the plan to Southern Nevada’s Homelessness Continuum of Care goals to end homelessness.
• Provide a flexible, low-barrier, safe, and client-centered housing approach to meet the needs of the individual/family in a manner most appropriate for their unique situation.
• Participate in decreasing the number of unhoused vulnerable persons and place them in a flexible housing situation to ensure their health and safety.
• Assist in improving the recidivism rate and frequent usage of high cost systems.
• Conduct outreach and create partnerships with property managers and others in the community to inform them of services provided to CCSN clients.
• Follow through with referrals made to various agencies to ensure the reasonable outcome of the referrals.
• Identify client’s eligibility to various housing, employment, substance use, nutritional assistance or other applicable programs available in the community and provide appropriate program guidelines to clients.
• Complete a range of required program related…