SDV Supervisor

The Sexual & Domestic Violence (SDV) Supervisor is responsible for the professional and efficient coordination of the SDV program, including supervisory duties, client advocacy, community outreach, and networking, as well as a variety of clerical duties that supports consumer services, dispersal of information and the day-to-day operation of the organization.

Key Responsibilities:

Supervisory duties:

• Supervises both SDV Advocates and monitors performance, provides coaching, and guidance, conducts performance evaluations, and ensures employees meet established goals and expectations.
• Serves as a leader on the case management team and provides guidance to other team members as needed.

Direct client services
- Employment Navigation:

• Provides support services to sexual and domestic violence survivors with a focus on employment navigation and job training. Provides documents case notes, maintaining updated and accurate case notes at all times.
• Provide one-on-one career counseling and coaching to help survivors identify suitable job opportunities.
• Assist survivors in creating and updating resumes and cover letters tailored to specific job applications.
• Help survivors navigate online job portals and application processes.
• Establish and maintain relationships with local employers to identify potential job openings for survivors.
• Pilot a new job training innovative that awards four survivors throughout the program year with tuition assistance towards a job certification program/apprenticeship.
• Advocates for clients as needed while providing them with or connecting them to appropriate resources and/or referrals (legal, transportation, children's services, counseling, etc.).
• Helps clients develop goals and tracks progress.
• In conjunction with other SDV staff members, helps maintain the emergency shelter.

Crisis hotline:

• Daily provides immediate crisis support to victims in need by managing the crisis hotline.
• Conducts a risk assessment to determine the level of danger.
• Determines safety measures, if law enforcement is needed, and what options are safest.
• Assess for shelter needs.

On-call support:

• Rotates overnight and weekend on-call support with other SDV-trained staff.
• Ensures the on-call schedule is created and sent to the regional hotline, front desk, senior leadership, and SDV team each month.

Grant writing:

• Assists with SDV-specific grant writing, tracking, and reporting.

Community outreach efforts:

• Provides educational presentations to Goochland individuals, groups, and other partners in surrounding counties twice each quarter.
• Attends local, regional, and state-wide network and training events/meetings.
• Stays updated on SDV-related issues and legal matters by networking with other SDV programs, identifying resources, and learning ways to improve the program.
• Collaborates with other Goochland Cares program coordinators in the overall support of clients in the shelter: client needs, caseload management, and evaluating any other SDV-related need.
• Creates and implements outreach strategies to underserved populations of SDV.
• Records program expenses, allocates funding, and submits expense receipts to Finance as incurred.
• Trains, supervises, and tracks SDV volunteers throughout the year to ensure the program has the support it needs, and volunteer hours are tracked.
• Connects clients to other Goochland Cares services or to other organizations to help them with their needs.
• Completes other duties as assigned.

Required Qualifications:

• MSW/LCSW with 2 years of experience preferred, or BSW with 5 years of domestic violence experience.
• 3+ years of experience working with SDV victims.
• Experience supervising employees and volunteers.
• Ability to be on-call to support SDV program and urgent matters.
• Ability to handle highly confidential and sensitive matters in dealing with clients and staff, with a trauma-informed care approach.
• Ability to always maintain strong boundaries.
• Strong interpersonal communication and collaboration skills displaying a caring, tactful, diplomatic, and respectful attitude towards staff, volunteers, and clients.
• Strong written and verbal communication skills.
• Flexibility to adapt to changing situations and schedules.
• Ability to multi-task, have strong attention to detail, and manage different priorities while understanding the big picture.
• Strong organizational skills and ability to manage multiple deadlines and projects.
• Strong self-awareness and willingness to seek assistance when needed.
• Commitment to the mission of Goochland Cares.
• Understand that all…