Statewide Operations Coordinator; HUMAN Service PRGM PLN Administrator

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve.

At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a full-time contractual position.

ASTD
17

Maryland Department of Human Services

Maryland Office for Refugees and Asylees

25 S. Charles Street

Baltimore, MD, 21201

Under the general supervision of the Director for the Maryland Office for Refugees and Asylees (MORA), the incumbent will coordinate and provide support to the administration of state programming, operations, and humanitarian assistance for refugee and immigrant newcomers to the state. Programming and operational functions will be coordinated with public and private providers to ensure individuals ineligible or unable to access other mainstream programs are protected and provided with essential resources, comprehensive support services, and viable opportunities for self-sufficiency.

The State Program Coordinator will collaborate with and serve as a liaison for partnering sub-grantees, state and federal agencies, and other organizations and stakeholders to facilitate timely, culturally sensitive, and linguistically appropriate service provision and equitable access to programming. The incumbent will be responsible for monitoring the performance of state program sub-grantees and ensuring completion of all contractual deliverables through robust quality assurance efforts.

• Leads the planning and implementation of state-funded programming for newcomers to Maryland based on identified community needs.
• Develops procedures, practices and a Scope of Work for state-funded programming and services, including through analysis of all established.
• Collaborates with other MDHS and FIA units to ensure timely procurement of contracts for the delivery of state-funded programming and services.
• Communicates with local, state, and federal government agencies to promote effective delivery of services for target customer populations.
• Monitor the administration and delivery of programmatic services by contracted vendors to ensure a high standard of compliance and quality as well as to assess whether vendors are on track to meet performance measurements.

Education:

A Bachelor’s degree from an accredited college or university.

Experience:

Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.

• One year of experience supporting provision services and assistance programs to refugee or immigrant populations, including administrative or fiscal operations related to refugee resettlement.
• One year of experience with administrative and fiscal operations required for coordination of federal and state funds, particularly for resettlement programs.
• One year of experience supporting issuance of public benefit programs.
• One year of experience coordinating federal and state programming for the provision of human services, especially for refugee or immigrant populations.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

• Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for…