Public Benefits Specialist

Location: Northern

## Public Benefits Specialist
** Benefit &*
* ** Eligibility Worker** **(Public Benefits Specialist)
** As a
** Public Benefits Specialist****,
** you will:
* Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
* Assess client family strengths and needs, connecting families to other resources and programs.
* Update narrative report summarizing new information from client and conclusions.
* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
* An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
* An equivalent combination of education, training, and experience relative to the class concept.
* Experience working in a social/human services setting, interviewing to obtain information in person and over the phone.
* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
* Experience using basic mathematics in a work environment.
* Experience in creating and maintaining written documentation of interactions with clients.
* Experience communicating decisions, rules, regulations, policies and procedures to clients or customers.
* Experience providing customer service to community members who have historically been marginalized, underserved, in crisis, or disadvantaged.

Clearly describe how you meet the
** minimum qualifications and essential attributes
** in your application materials. Your application materials will determine if you are selected to move forward in the selection process.
** Please include detailed work and education history.*
*