Social Worker, Patient​/Health Advocate

103 North Rd., Windham CT

Full-Time
40hrs

Mon-Fri 8a-4p

BSW: $55k-$65k

MSW: $70k-$80k

• Medical, Dental and Vision Insurance
• FSA and HRA with applicable group medical plan
• 401(k) with employer match
• 401(k) non-elective 3.5% weekly
• Employer Paid Life Insurance
• Paid Meal Period
• Longevity Awards
• 8 Paid Holidays
• Paid Time Off (PTO)
• Perfect Attendance
• Employee Assistance Program (EAP)
• Employee Discounts
• Casual Fridays
• Paid Training and Orientation

Are you an experienced and compassionate social work professional ready to make a meaningful impact in the lives of residents and their families? We are seeking a full‑time Social Worker for our long‑term care facility who is dedicated to supporting resident well‑being, navigating complex care transitions, and advocating for resident rights and needs. The Social Worker plays a key role in fostering resident‑centered care by coordinating psychosocial services, facilitating effective communication between residents, families, and the care team, and connecting individuals with community resources and support.

At Douglas Manor, we pride ourselves on our supportive, collaborative culture and our continuous commitment to enhancing quality of life for those we serve. If you are inspired by empowering residents, enhancing care through holistic support, and contributing to a thriving, person‑centered care environment, we encourage you to explore this rewarding opportunity!

• Conduct comprehensive psychosocial assessments of residents to identify emotional, social, behavioral, and environmental needs and develop individual care plans.
• Provide counseling and direct support to residents and families to address adjustment challenges, grief, stress, and other psychosocial issues.
• Advocate for residents’ rights, preferences, and needs to ensure optimal quality of life and dignity in care.
• Facilitate communication and effective collaboration among residents, families, nursing staff, and other interdisciplinary team members.
• Coordinate discharge planning, including identifying community resources, home‑care options, and safe transition plans.
• Assist residents and families in accessing community services, benefits, and entitlement programs as appropriate.
• Participate in care conferences and interdisciplinary team meetings to ensure psychosocial goals are incorporated into overall care planning.
• Maintain accurate and timely documentation of assessments, interventions, care plans, and communications in compliance with facility policies and regulations.
• Serve as a resource to staff on psychosocial needs of residents and contribute to staff education as needed.
• Provide crisis intervention and support in emergencies or acute situations affecting residents or families.

• Bachelor’s degree in Social Work (BSW) from an accredited program required;
  Master’s degree in Social Work (MSW) preferred.
• Active Connecticut social work license (e.g., Licensed Master Social Worker – LMSW) or eligibility to obtain state licensure;
  Licensed Clinical Social Worker (LCSW) preferred.
• Minimum of 1–2 years of professional social work experience, preferably with older adults or in long‑term care or healthcare settings.
• Experience in psychosocial assessment, care coordination, discharge planning, and case management.
• Knowledge of state and federal long‑term care regulations and resident rights.
• Strong interpersonal and communication skills; ability to work collaboratively with residents, families, and multidisciplinary care teams.
• Demonstrated ability to provide crisis intervention, counseling, and supportive services.
• Excellent organizational and time‑management skills, with the ability to prioritize multiple responsibilities…